Motorola Moto Q manual Correcting the Installed USB Driver Files, 168

Models: Moto Q

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25Click to close the second New Hardware Wizard.

26Replace the Windows 98 CD with the Motorola product CD in your CD drive.

27Click to continue installing the TrueSync software.

Correcting the Installed USB Driver Files

If you see messages about an Unknown device or Unknown USB modem:

28 Click the Windows Start button, then choose Settings Control Panel.

29 Open System, then click the Device Manager tab.

30Double-clickUniversal Serial Bus controllers.

31Click Motorola USB modem (or USB Composite Device),

the click . Click to confirm that you want to remove the device.

32Insert the Windows 98 Second Edition CD into your CD drive.

33Browse to the Win98SE folder on the CD.

34Open the file base5.cab with WinZip.

Note: WinZip is an archive utility. It is readily available on the Web.

35In base5.cab, select the file usbser.sys, and extract it to C:\WINDOWS\SYSTEM32\DRIVERS

36Replace the Windows 98 CD with the Motorola product CD in your CD drive.

37If the installation program does not start automatically, click the Windows Start button, then choose Run. Enter D:\

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Motorola Moto Q manual Correcting the Installed USB Driver Files, 168