Motorola Moto Q manual Troubleshooting, 2WKHU 6HWWLQJV, 1HWZRUN 6HWXS, 186

Troubleshooting

3WGUVKQP	#PUYGT
Is the phone set	Phones in different regions of the world
to the proper	use different frequencies to establish a
frequency for	network connection. If necessary, use
your	the 1HWZRUN feature (see page 68) to
geographical	reset your phone’s frequency to either
region?	1900 MHz or 900/1800 MHz when you
	travel to a new location.
	1	From the idle display, press:
		M > 6HWWLQJV
		> 2WKHU 6HWWLQJV
		> 1HWZRUN
		> 1HWZRUN 6HWXS
	2	Press Sto scroll to 5HJLRQ.
	3	Press &+$1*( (+) to change the
		frequency band setting.
	4	Press Sto scroll to ￿￿￿￿ or
		￿￿￿￿￿￿￿￿.
	5	Press 6(/(&7 (+) to select the
		frequency.
	6	Press '21( (-) to save the
		frequency.
Does the handset	The signal strength indicator should
have a signal?	have at least one segment showing (1).
Do you see j in	If it does not, move to an area with a
the display?	stronger signal to use your phone.
Is the earpiece	While on a call, press the upper volume
volume too low?	key on the side of your phone.

186