troubleshooting
check here first | changing the time on the clock |
If your phone does not seem to work | Question: The time on my phone is |
properly, read this page first. | incorrect during normal use. How can I |
| change it? |
storing phone numbers in the phone memory
Question: How do I store phone numbers in the phone memory?
Answer: You can save phone numbers either in the SIM card or the phone memory. To do this:
no service
Question: Why does the phone display no service?
Answer: Each service provider operates at a certain frequency band. Call your service provider to find out their frequency band. Make sure the band selection setting on
automatic power on/off
Question: My phone powers off automatically while in standby mode. What should I do when this happens?
Answer: This phone has an on/off feature that automatically turns the power on/off at specific times. To access this feature:
Answer: The time is reset whenever you remove the battery. This will cause the clock to display the incorrect time the next time you turn on the power.
Whenever you replace the battery and turn on the power, be sure to enter the correct time and date:
Find it: Press M> Contacts > M> New
no incoming call ring tone
Question: Why don’t I hear a ring tone for incoming calls or messages?
Answer: Check the volume setting by pressing Sright or left to adjust the
your phone matches that frequency band.
Find it: Press M> Settings > Network
>Band Selection
Note: Since this feature depends on your service provider's setting, you might not see this feature on your phone.
Find it: Press M> Settings > Initial Setup
>Power On/Off
Note: If your phone automatically switches on or off at a specific time, please check if this feature is enabled.
64troubleshooting
Find it: Press M> Settings > Initial Setup
>Time and Date
volume.
troubleshooting 65
messages: “enter special code,” “SIM locked - contact service provider,” “subsidy password”
Question: What do these messages mean?
Answer: You might see one of these message if you have the wrong SIM card or if you have incorrectly entered your code five times. If you have the wrong SIM card, you may need to replace it.
If you incorrectly enter your code, you will need to enter it correctly. The number of times an incorrect code can be entered depends on your service provider.
Contact your service provider, if necessary.
attaching the battery cover
To attach the battery door, place it as shown in the figure below, then slide it up to lock it into place.
To prevent damage to the battery door, install only as described here.
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