Troubleshooting

4.Windows NT system panic (blue screen).

The possible reason is an IRQ or I/O address conflict with other ISA Bus adapters, like LAN and SCSI boards, or the system BIOS. Please refer to the corresponding problem in the previous section “General Troubleshooting” for solutions.

Windows 95/98

This section is specific for troubleshooting under Windows 95/98. For general problems and solutions, please see the previous section, “General Troubleshooting”.

1.The system fails to find the Smartio C104H/PCI Series board!

-The board(s) is(are) not plugged properly.

-The slot with boards plugging in is defective, please try another slot until you find a good one.

-The board might be defective.

2.After the system reboots, the error message “C104/PCI Series (BusNo=x, DevNo=x, Port1=COMx) interrupt number is invalid!” appears.

This indicates that the MOXA board is found, but the IRQ is conflicting with other adapter. Make sure MOXA board’s IRQ is not conflicting with other adapter’s. Check the PCI BIOS IRQ settings and select an available IRQ for MOXA boards.

Smartio C104H/PCI Series User’s Manual 6-3

Page 57
Image 57
Moxa Technologies C104H/PCI Series user manual Windows NT system panic blue screen