Problem Report Form

Smartio C104H/PCI Series

Customer name: Company:

Tel:

Email:

Fax:

Date:

1.Moxa Product: C104H/PCI Series: o C104H/PCI o C104HS/PCI Serial Number:__________

2.Moxa Driver Version: ________________

3.Moxa Hardware Settings: PCI slot number ________________________

4.

Operating System:

oWindows 95

oWindows 98

 

 

 

oWindows NT 3.51

oWindows NT 4.0

 

 

 

oDOS

oOthers

5.

PC Host:

Make _________ Model _________

6. CPU:

Speed _____MHz

Make ______

Model ______

7.BIOS: Make __________________ Version _______

8.PCI IRQ Configuration in BIOS:

Slot no. IRQ no

1

2

3

4

9. Problem Description: Please describes the problem as clearly as possible, including the error message you see. We may have to follow your description to reproduce the problem.

o

Board not found.

o

Board found, but can’t transfer data.

o

Can transfer data, but lose data.

o

Can transfer data, but with garbled data.

oOthers. Detailed error message description is recommended:

Page 63
Image 63
Moxa Technologies user manual Problem Report Form, Smartio C104H/PCI Series