Troubleshooting

Troubleshooting

In order to find the cause of a breakdown or abnormal operating condition in your dishwasher please ensure that:

1.All power switches are ON.

2.Drain overflow tube is in place and seated.

3.Wash spray arm nozzles and rinse nozzles are clean.

4.Spray arms are in their proper positions.

5.Pump intake and wash tank screens are clean and properly positioned.

6.Detergent and rinse-aid dispensers are adequately filled.

7.Door is fully closed.

Refer to the Troubleshooting Guide below before contacting an authorized service agent for repair.

Condition

Cause

Solution

Cycle keeps running and does not finish

Machine will not start

Low or no water

Cold machine. . . . . . . . . First cycle of the day could take 20 minutes if machine did not warm up.

Main switch disconnected . . . . Turn on switch.

Door not closed . . . . . . . . Make sure doors are fully closed. Door safety switch faulty . . . . Contact your service agency. Start switch faulty. . . . . . . Contact your service agency. Main water supply is turned off. . . Turn on house water supply.

Drain/overflow tube is not

in place and seated . . . . . . Place and seat drain/overflow tube. Machine doors not fully closed. . Close doors securely.

Faulty fill valve. . . . . . . . Contact your service agency.

Continuous filling

Fill valve will not close. .

. .

.

Contact your service agency.

 

Drain/overflow tube not in place . Install drain/overflow tube in tank.

 

Air trap lost pressure . . . . . . Drain machine, reinsert drain/overflow.

 

 

 

 

.and refill machine.

Motor not running

Defective motor . . . .

. .

.

. Contact your service agency.

Wash water temp

Incoming water temp low. . . . . . . Raise temperature to 140°F/40°C

to low when in use

 

 

 

for 40°F/22°C rise booster heater.

 

 

 

 

Raise temperature to110°F/39°C

 

 

 

 

for 70°F/39°C rise booster heater.

Defective thermometer. . . . . Check or replace.

Defective thermostat . . . . . . Check for proper setting or replace.

Defective heater element. . . . Check or replace.

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Moyer Diebel 301HT M2 installation manual Troubleshooting, Condition Cause Solution