Chapter 1: Product Description and Specifications
Multi-Tech Systems, Inc. FF200 FaxFinder Fax Server Admin User Guide 6
Product Description
The FF200 2-Port V.34 FaxFinder unit is a complete, economical, easy-to-use network fax server. With it,
you can receive faxes as emails and send faxes from any application that can print. The FF200
FaxFinder operates in two modes: PBX Routing Mode and POTS Mode.1
PBX Routing Mode. When connected to a station port on a PBX2, the FF200 functions as a network fax
server with two-way fax service. Multiple PBX extension numbers are dedicated to incoming fax traffic
which is routed to the FF200. (Only one station port is needed. Faxes transmitted to any of the PBX’s
fax-dedicated extension numbers all go to the station port serving the FF200.) The FF200 converts the
incoming faxes into graphic files that are sent as email attachments to fax recipients on or beyond the
ethernet network. (Because faxes are delivered in the form of email, the fax recipient could be at any
reach-able email address. So, for example, a sales person could receive faxes while traveling by using a
regular company fax number and picking up the email messages remotely.) Each fax-dedicated PBX
extension number is associated with a particular email address.
Receiving. Fax clients receive faxes in the form of email attachments. From the remote fax sender’s
perspective, PBX extension phone numbers are functionally identical to ordinary fax phone lines.
Sending. Fax clients on the network can send faxes directly from their PCs using any application
program that can print. The application program must be set so that the FaxFinder itself is its printing
destination. In response to the ‘Print’ command, the FF200 turns the ‘print file’ image into a fax. The
FF200 transmits the fax to the public phone system (PSTN) or to another PBX extension.
POTS Mode. When connected directly to a regular POTS line (or to a PBX without ‘convergent’ routing
capability), the FF200 functions as an outgoing fax server with incoming fax service going through an
attendant. Outgoing faxes work the same as in PBX Routing Mode. That is, to send a fax, the user prints
to the FaxFinder from an application program. However, all incoming faxes go to a single email recipient,
the attendant, who then sends them on, as needed, to the intended recipient.
Being a 2-port device, the FF200 can send and receive faxes simultaneously.
1 The mode is set inthe Routing field of the Modem Configuration screen of the FaxFinder Server
software.
2 For FF200 compatibility in PBX Routing Mode, the PBX must support ‘convergent routing,’ that is,
the routing of multiple extension numbers to a single station port. PBXs lacking this functionality
can still be used with the FaxFinder in POTS Mode.
Multi-Tech’s FF200 FaxFinderTM 2-Port V.34 Fax Server
The FaxFinder product consists of the hardware unit, server software pre-installed on the hardware unit,
server management software (the Device Manager program), and a suite of client software programs (the