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Multi-Tech Systems MR9600 Appendix A - Updating the MR9600 Controller Firmware

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MR9600 User Guide

72 CommPlete Communications Server

Appendix A - Updating the MR9600 ControllerFirmware

As part of Multi-Tech Systems’ continuing effort to add value to its products, from time to time it releases

new firmware for the MR9600 controller. This procedure descri bes how to obtain new firmware releases

and use them to update your MR9600 controllers.

1. Download the current MR9600 controller firmware from t he Multi-Tech Web site

(www.multitech.com). Firmware files are available in the Service and Support ar ea under

“MultiModemManager & the CommPlete Communications Server”

(http://ftp.multitech.com/mmminfo.htm).

The firmware file name should be similar to “REL210.HXC.”

2. Using a third-party FTP application, FTP the .HXC file to the B dr ive of the MR9600 controller. If you

are unable to complete the transfer, it is possible that the controller’s B drive is full. In that case,

delete the most or all of the .HR files in B:\MMM\MR.LOG\ and try again.

3. Telnet to the MR9600 controller and change to the directory that you FTP’d the .HXC file to.

4. Type update <filename>, e.g., update rel210.hxc. The controller updates the firmware.

5. When the controller asks if you want to reboot, answer yes. Rebooting the controller does not

disconnect users who are currently connected to your modems.

6. Telnet into the controller after waiting a couple of minutes for it to reboot. Log in as supervisor.

7. Delete the .HXC file.

8. Log out of the controller. The update is complete.

Contents

Main Page Page Page Federal Communications Commission Statement Important Safety Instructions Page Table of Contents 1 Introduction 2 Installation 3 Quick Start 4 Operation Page Page Product Description LED Indicators Card Status LEDs 1 Introduction 1. The LEDs on the right side turn red and then turn green when the right SIMM passes its memory Ethernet Status LEDs 4CommPlete Communications Server Concentrator LEDs Connectors The MR9600 has three connectors that are accessible from the rear of t he CC9600 chassis. Figure 2. MR9600 connectors. Specifications Page Page Installation Procedure 1. Unpack the MR9600 assembly from its packaging, and save the packaging for possible fut ure use. 2. Remove the blank controller panel or previous MR9600 contro ller from the CC9600 chassis. The 3. Holding the MR9600 by its handle and the edges of the bottom panel, p lace the MR9600 into the Page Page Page MR9600 Quick Start Supervisor Console Quick Start Page 4 Operation Security File System Event Files SNMP Interface Command Line Interface 4 Operation Telnet Interface Web Browser Interface Logging In Getting Modem Information Controlling Modems FTP Interface Page Page Page Parameter Types Pathname Device IP Address IP Address Mask Commands Listed by Function Display Environment 24 CommPlete Communications Server File CommPlete Communications Server 25 Modem Control Security 26 CommPlete Communications Server System CommPlete Communications Server 27 Commands Listed by Security Level Guest 28 CommPlete Communications Server Operator CommPlete Communications Server 29 Supervisor Modules Command Reference !! !a !n ? A: abort B: boot bpstatus bye cat, type cd, chdir cfg, configure chdir cl, clock configure copy, cp d, date del, delete, rm dir, ls download e1cfg e1channelstatus, e1chstatus e1setup e1status exit format getcalls getdevices gete1 getfaults getfkey1, getfkey2, getfkey3, getfkey4 getgateway getip getmodems getpowerstatus, getps getpri getprichannels getrack getras getreadcommunity getsendtrap getslots getsubnet gett1 gettemp gettrap getwritecommunity haltsys [0] A:\MMM # haltsys history listmod lo, logout loadmod [0] A:\MODULES # loadmod nocall Module <NOCALL> loaded successfully ls md, mkdir mount oc, oosclear, oosclr online oosset, os passwd, password ping [1] A:\MMM # ping 192.168.4.7 poweroff poweron priocbchannels CommPlete Communications Server 49 priosbchannels prisetup Parameter: Drive Specifier Description: Set configuration parameters for a PRI card. pristatus quit rassetup rasstatus Example: rd, remdir MR9600 User Guide readme ren, rename rendir reset, rs resumesys rm rs se, setenviron security setconfig setfkey1, setfkey2, setfkey3, setfkey4 setgateway setip setpollingoff setpollingon setreadcommunity setsendtrap setsubnet settrap setwritecommunity sync t, time t1cfg t1channelstatus, t1chstatus t1debug t1setup t1status type unloadmod unmount update upload uptime usage userid ver, version whoami Error Messages Page Page Page MR9600 Diagnostic Tests Page Page Page Appendix A - Updating the MR9600 Controller Firmware Page # 1 A C Index D device parameter, 22 E F G L M O P pathname parameter, 22