MultiModemZPX User Guide

Contents

 

Contents

 

Chapter 1 - Introduction

5

Product Description

5

Chapter 2 - Installation

6

What You Will Need

6

Safety Warnings

6

Step 1: Install the MultiModemZPX in your Computer

7

Step 2: Make the External Connections

8

Step 3: Install the Modem Driver

9

Step 4: Configure the Modem for Your Country

13

Step 5: Install PhoneTools

14

Chapter 3 - Remote Configuration

15

Basic Procedure

15

Setup

15

To Change the Remote Escape Character

16

Chapter 4 - Troubleshooting

17

The Modem Does Not Respond to Commands

17

The Modem Cannot Connect When Dialing

18

The Modem Disconnects While Online

19

The Modem Cannot Connect When Answering

20

File Transfer Is Slower Than It Should Be

20

Data Is Being Lost

20

There Are Garbage Characters on the Monitor

21

The Modem Doesn’t Work with Caller ID

21

Fax and Data Software Can’t Run at the Same Time

21

The Voice Functions Don’t Work

21

Voice Mail Test

21

Loopback Test

22

Speakerphone Test (with voice option)

22

Appendix A - Regulatory Compliance

23

FCC Part 68 Telecom

23

FCC Part 15

24

Fax Branding Statement

24

Canadian

Limitations Notice

25

Industry

Canada

25

Protection Against Contact with TNV Circuit

25

EMC, Safety, and R&TTE Directive Compliance

26

New Zealand Telecom Warning Notice

26

South African Notice

27

International Modem Restrictions

27

Appendix B - Technical Specifications

28

Appendix C - Upgrading the Modem

30

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Multi-Tech Systems MT5634ZPX-PCI-U manual Contents