
| MultiModemZPX User Guide | Contents | 
| 
 | Contents | 
 | 
| Chapter 1 - Introduction | 5 | |
| Product Description | 5 | |
| Chapter 2 - Installation | 6 | |
| What You Will Need | 6 | |
| Safety Warnings | 6 | |
| Step 1: Install the MultiModemZPX in your Computer | 7 | |
| Step 2: Make the External Connections | 8 | |
| Step 3: Install the Modem Driver | 9 | |
| Step 4: Configure the Modem for Your Country | 13 | |
| Step 5: Install PhoneTools | 14 | |
| Chapter 3 - Remote Configuration | 15 | |
| Basic Procedure | 15 | |
| Setup | 15 | |
| To Change the Remote Escape Character | 16 | |
| Chapter 4 - Troubleshooting | 17 | |
| The Modem Does Not Respond to Commands | 17 | |
| The Modem Cannot Connect When Dialing | 18 | |
| The Modem Disconnects While Online | 19 | |
| The Modem Cannot Connect When Answering | 20 | |
| File Transfer Is Slower Than It Should Be | 20 | |
| Data Is Being Lost | 20 | |
| There Are Garbage Characters on the Monitor | 21 | |
| The Modem Doesn’t Work with Caller ID | 21 | |
| Fax and Data Software Can’t Run at the Same Time | 21 | |
| The Voice Functions Don’t Work | 21 | |
| Voice Mail Test | 21 | |
| Loopback Test | 22 | |
| Speakerphone Test (with voice option) | 22 | |
| Appendix A - Regulatory Compliance | 23 | |
| FCC Part 68 Telecom | 23 | |
| FCC Part 15 | 24 | |
| Fax Branding Statement | 24 | |
| Canadian | Limitations Notice | 25 | 
| Industry | Canada | 25 | 
| Protection Against Contact with TNV Circuit | 25 | |
| EMC, Safety, and R&TTE Directive Compliance | 26 | |
| New Zealand Telecom Warning Notice | 26 | |
| South African Notice | 27 | |
| International Modem Restrictions | 27 | |
| Appendix B - Technical Specifications | 28 | |
| Appendix C - Upgrading the Modem | 30 | |
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