Contents

Chapter 1 - Introduction and Description.........................................................................

5

Introduction ................................................................................................................................................

6

Product Description ....................................................................................................................................

6

General features ........................................................................................................................................

6

Manual Organization ..................................................................................................................................

8

Technical Specifications .............................................................................................................................

9

Chapter 2 - Hardware Installation ................................................................

11

Hardware Installation - Introduction ..........................................................................................................

12

Unpacking your MultiModemZPX .............................................................................................................

12

Safety Warnings .......................................................................................................................................

13

Installation Overview ................................................................................................................................

13

Step 1 - Configuring DIP-Switches and Jumpers .....................................................................................

14

Step 2 - Install the Modem into Your Computer ........................................................................................

16

Step 3 - Connect Your Modem to the Telephone Line ..............................................................................

16

Chapter 3 - Driver Installation .........................................................................................

18

Step 4 - Install the Modem Driver .............................................................................................................

19

Chapter 4 - Using Your Modem .......................................................................................

20

Step 5 - Configure the Modem for Your Country (Global Modem Only) ...................................................

21

Step 6 - Install Data Communications Software .......................................................................................

21

Operating Your MultiModemZPX ..............................................................................................................

22

Configuring Windows Dial-Up Networking ...............................................................................................

23

Windows 95/98 Dial-Up Networking ..................................................................................................

23

Testing Your Modem .................................................................................................................................

24

Testing Data Functions ......................................................................................................................

24

Testing Fax Functions ........................................................................................................................

24

MultiModemZPX’s Answering Machine Test ......................................................................................

25

Remote Configuration ..............................................................................................................................

25

Basic Procedure ................................................................................................................................

25

Setup .................................................................................................................................................

25

Introduction ..............................................................................................................................................

26

Chapter 5 - AT Commands and Fax Commands...........................................................

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AT Commands ..........................................................................................................................................

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Fax Commands ........................................................................................................................................

28

Chapter 6 - Troubleshooting............................................................................................

29

Introduction to Troubleshooting ................................................................................................................

30

Initial Checklist ...................................................................................................................................

30

Common Problems ............................................................................................................................

30

Chapter 7 - Warranty, Service, and Technical Support .................................................

34