Main
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Table of Contents
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1 Introduction
Chapter 1 - Introduction
Product Description
1 Introduction
We Supply
User Guide,
Quick Start Guide
http:// www.multitech.com/GlobalModem/order/localkits.asp
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Chapter 2 - Installation
Safety Warnings
Step 1: Mount the Feet
Step 2: Change the Internal Jumpers
Opening the Modem
Location of the Jumpers
Changing the Dial-Up/Leased-Line Jumpers
Changing the Voice Jumper
Step 3: Connect the Modem to Your System
Connect the Modem to You PC
Connect the Modem to the Telephone Line
Connect the Two-Wire Leased Line
Connect the Modem to a Phone (Optional)
Connect a Microphone and/or Speakers (Optional)
Connect the Microphone
Connect the Speakers
Step 4: Install the Modem Driver
Installing the Modem Driver
Removing an Old Modem Driver
Step 5: Configure the Modem for Your Country
Using the Global Wizard to Configure Your Modem
nn
Using AT Commands to Configure Your Modem
Step 6: Install and Configure Your Software
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Chapter 3 - Operation
Front Panel
Configuring the Modem
PhoneTools Features
Leased Line Operation
Setup
V.92 Operation
Connecting to the Internet
Dial-Up Networking
Sending a Fax
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Chapter 4- AT Commands, S-Registers, and Result Codes
AT Commands
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S-Registers
S36
S37
S38
S42
S48
S108
S89
Result Codes
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5 Remote Configuration
Chapter 5 - Remote Configuration
xxxxxxxx
User Guide
Basic Procedure
To Change the Setup Password
To Change the Remote Escape Character
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Chapter 6 - Callback Security
To Change the Setup Password
To Turn Callback Security On and Off
To Set the Parity of the Callback Security Messages
To Assign Callback Passwords and Phone Numbers
Calling Procedures
Password-Only Callback
Number-Entry Callback
Extension-Entry Callback
Direct Connection
Callback Security Commands
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7 Modem on Hold Operation
Chapter 7 - Modem on Hold Operation
What Is Modem on Hold?
The Modem on Hold Program
7 Modem on Hold Operation
V.92 Modem on Hold Settings
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Using Modem on Hold
Answering a Voice Call
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Chapter 8 - Solving Problems
None of the Indicators Light
The Modem Does Not Respond to Commands
The Modem Cannot Connect When Dialing
NO DIALTONE
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NO ANSWER
NO CARRIER
The Modem Disconnects While Online
The Modem Cannot Connect When Answering
File Transfer Is Slower Than It Should Be
Data Is Being Lost
There Are Garbage Characters on the Monitor
The Modem Doesnt Work with Caller ID
Fax and Data Software Cant Run at the Same Time
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Appendix A - Regulatory Compliance
FCC Part 68 Telecom
FCC Part 15
Fax Branding Statement
fax branding
Canadian Limitations Notice
Industry Canada
International Modem Restrictions
EMC, Safety, and R&TTE Directive Compliance
New Zealand Telecom Warning Notice
South African Notice
Appendix B - Technical Specifications
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Appendix C - Upgrading the Modems Firmware
Introduction
firmware
Upgrade Overview
Step 1: Identify the Modem Firmware
Step 2: Identify the Current Firmware Version
Step 3: Download the Upgrade File
Step 4: Extract the Upgrade Files
Step 5: Clear Your Stored Parameters
Step 6: Upgrade the Modems Firmware
ERROR: No valid devices detected
Programming Complete
Step 7: Restore Your Parameters
D Installing a Modem Under LinuxMultiModemZBA-V-V92 User Guide
Appendix D - Installing a Modem Under Linux
Introduction
Standard Linux Serial Port Definitions
Installation
Using the Terminal Program Minicom to Verify Operation
Using the Modem to Call the Internet
Calling the ISP
Answering Calls
Appendix E - Connecting to a Cisco Router
Connecting to a Cisco Router Console Port
Step 1: Configure the Modem for your Country
Step 2: Configure for Callback Security in Direct Connect Mode
To Turn Direct Connect Callback Security On and Off
Step 3: Console Port Final Setup
E Connecting to a Cisco Router
MultiModemZBA-V-V92 User Guide
Console Port Connections
Remote Configuration
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F Warranty, Service, & Technical Support
Appendix F - Warranty, Service, and Technical Support
Multi-Tech Systems, Inc. Warranty & Repairs Policies
Warranty
Repair Procedures for U.S. and Canadian Customers
F Warranty, Service, & Technical Support
Repair Procedures for International Customers (Outside U.S.A. and Canada)
Repair Procedures for International Distributors
Online Warranty Registration
Service
U.S. and Canadian Customers
International Customers (outside U.S.A. and Canada)
International Distributors
Replacement Parts
Technical Support
Internet Sites
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Index
Symbols
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