PARTS ORDERING PROCEDURES

When ordering parts,

please supply the following information:

Dealer account number

Dealer name and address

Shipping address (if different than billing address) Return fax number

Applicable model number

Quantity, part number and description of each part

Specify preferred method of shipment:

Note:Unless otherwise indicated by customer, all

FedEx or UPS Ground

orders are treated as “Standard Orders”, and will

FedEx or UPS Second Day or Third Day

ship within 24 hours.We will make every effort to

FedEx or UPS Next Day

ship “Air Shipments” the same day that the order is

Federal Express Priority One

received, if prior to 2PM west coast time. “Stock

DHL

Orders” must be so noted on fax or web forms.

Truck

Here’s how to get help...

Please have the model and serial number on hand when calling.

Parts Department

 

800-427-1244

Fax: 800-672-7877

310-537-3700

Fax: 310-637-3284

 

 

Mayco Parts

 

800-306-2926

Fax: 800-672-7877

310-537-3700

Fax: 310-637-3284

 

 

Service Department

 

800-478-1244

Fax: 310-537-4259

310-537-3700

 

MQ Power Service Department

800-835-2551Fax: 310-638-8046 310-537-3700

Warranty Department

800-421-1244, Ext. 279 Fax: 310-537-1173

310-537-3700, Ext. 279

Multiquip’s Main Phone Numbers

800-421-1244

Fax: 310-537-3927

310-537-3700

 

Place Your Parts Order Via Web or Fax

For Even More Savings!

Extra Discounts!

All parts orders which include complete part numbers and are received by our automated web parts order system, or by fax qualify for the following extra discounts:

Ordered

Standard

Stock orders

via

orders

($750 list and above)

Fax

3%

10%

Web

5%

10%

Special freight allowances when you order 10 or more line items via Web or Fax!**

FedEx Ground Service at no charge for freight

No other allowances on freight shipped by any other carrier.

NOTE:DISCOUNTSARESUBJECTTOCHANGE

MULTIQUIP INC.

18910 WILMINGTON AVENUE POST OFFICE BOX 6254 CARSON, CALIFORNIA 90749 310-537-3700800-421-1244 FAX: 310-537-3927 E-MAIL:mq@multiquip.com WWW:multiquip.com

Direct TOLL-FREE access to our Parts Department:

Toll-free nationwide — 800-427-1244

DCA-70SSJU SERIES — OPERATION AND PARTS MANUAL (STD)— REV. #5 (06/03/03) — PAGE 5

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Multiquip DCA-70SSJU operation manual Parts Ordering Procedures, Fax