Troubleshooting (Generator)

Practically all breakdowns can be prevented by proper handling and maintenance inspections, but in the event of a breakdown, use Table 19 shown below for diagnosis of the Generator. If the problem cannot be remedied, consult our company’s business office or service plant.

Table 19. Generator Troubleshooting

Symptom

Possible Problem

Solution

 

AC Voltmeter defective?

Check output voltage using a voltmeter.

 

Is wiring connection loose?

Check wiring and repair.

No Voltage Output

Is AVR defective?

Replace if necessary.

 

Defective Rotating Rectifier?

Check and replace.

 

Defective Exciter Field?

Check and replace.

 

Is engine speed correct?

Turn engine throttle lever to “High”.

Low Voltage Output

Is wiring connections loose?

Check wiring and repair.

 

Defective AVR?

Replace if necessary.

High Voltage Output

Is wiring connections loose?

Check wiring and repair.

Defective AVR?

Replace if necessary.

 

 

Short Circuit in load?

Check load and repair.

Circuit Breaker Tripped

Over current?

Confirm load requirements and reduce.

Defective circuit breaker?

Check and replace.

 

 

Over current Relay actuated?

Confirm load requirement and replace.

When the Emergency/Malfunction shutdown system has been activated, the engine will be stopped and the pre-heat lamp will indicate the malfunction by a series of flashing patterns. The flashing patterns and corrective action are shown below in Table 20. The flashing patterns consist of combinations of one or more long flashes and one or more short flashes.

Table 20. Engine/Generator Troubleshooting (Pre-heat Lamp)

 

Type of Fault

Possible Fault

Pre-Heat Lamp

Solution

 

 

Indication

 

 

 

 

 

 

 

Engine Overspeed

115% or more rated RPM speed?

Long 1 Short 1

Check electronic governor

 

 

Low Oil Pressure

Oil pressure 7 psi (49 kPa) or

Long 1 Short 2

Check oil level.

 

 

greater?

 

 

 

 

 

 

 

Insufficient Charge

No Voltage of Charging Genset?

Long 1 Short 3

Check wiring and repair.

 

 

High Water Temperature

Engine Overheat, 230° F (110° C)?

Long 1 Short 4

Check cooling system.

 

 

Engine Overheat, 248° F (120° C)?

Long 1 Short 6

Check cooling system.

 

 

Emergency Stop

Emergency Stop signal detected?

Long 1 Short 5

Check and repair fault

 

 

Starter Motor Protection

Starter motor run for 12 seconds

Long 1 Short 7

Check wiring and repair.

 

 

or more?

 

 

 

 

 

 

 

Rotation Sensor

Defective sensor, short circuit?

Long 2 Short 1

Check wiring and repair.

 

 

Solenoid

Defective solenoid, short circuit?

Long 2 Short 2

Check wiring and repair.

 

 

Water Temperature

Disconnection

Long 2 Short 4

Check connection.

 

 

Sensor

Short Circuit

Long 2 Short 5

Check sensor. Replace.

 

 

Charging Gen. Terminal

Disconnection

Long 2 Short 6

Check connections.

 

 

Over Voltage

VCC 18 volts or greater

Long 3 Short 1

Check overcurrent relay.

 

 

 

 

 

 

 

page 46 — DCA40sskU/ku4i 60 hz Generator • operation and parts manual — rev. #1 (03/11/13)

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Multiquip DCA40SSKU4i manual Troubleshooting Generator, Generator Troubleshooting