Napoleon Fireplaces BGD42N, BGD42P manual Symptom, Problem, Test Solution, Pilot

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		SYMPTOM					PROBLEM		TEST SOLUTION
		Pilot	goes		out		Gas piping is undersized.	-	turn on all gas appliances and see if pilot flame flutters, dimin-
		while standing;						ishes or extinguishes, especially when main burner ignites. Monitor
		Main burner is in						appliance supply working pressure.
		'OFF' position.						-	check if supply piping size is to code. Correct all undersized piping.
		Flames		are	con-		Unit is over-fired or under-	-	check pressure readings:
		sistently too large					fired.	Inlet pressure can be checked by turning screw (A) counter-clock-
		or	too	small.				wise 2 or 3 turns and then placing pressure gauge tubing over the
		Carboning occurs.						test point. Gauge should read 7" (minimum 4.5") water column for
								natural gas or 13" (11" minimum) water column for propane. Check
								that main burner is operating on "HI".
								Outlet pressure can be checked the same as above using screw (B).
								Gauge should read 3.5" water column for natural gas or 10" water
								column for propane. Check that main burner is operating on "HI".
								AFTER TAKING PRESSURE READINGS, BE SURE TO TURN
								SCREWS CLOCKWISE FIRMLY TO RESEAL. DO NOT OVERTORQUE.
								Leak test with a soap and water solution.
		Flames		are	very		Door is ajar	- fit door assembly into the lower support brackets and secure the
		aggressive.						four door latches.
							Venting action is too great.	-restrict vent exit with restrictor plate, W500-0205.
Main burner flame						Blockage in vent.		-	remove blockage. In extremely cold conditions, ice buildup may
is a			blue, lazy,					occur on the terminal and should be removed as required.
transparent flame.
							Incorrect installation.	-	refer to Figure 23 to ensure correct location of storm collars.
	Carbon is being Air shutter has become							-	ensure air shutter opening is free of lint or other obstructions.
	deposited				on		blocked
	glass, logs or com-
							Flame is impinging on the	-	check that the logs are correctly positioned.
	bustion			chamber
	surfaces.						logs or combustion cham-	-	open air shutter to increase the primary air.
							ber.	-	check the input rate: check the manifold pressure and orifice size
								as specified by the rating plate values.
								- check that the door gasketing is not broken or missing and that the
								seal is tight.
								- check that both 5" and 8" vent liners are free of holes and well
								sealed at all joints.
								- check that minimum rise per foor has been adhered to for any
								horizontal venting.
	White / grey film						Sulphur from fuel is being	-	clean the glass with a recommended gas fireplace glass cleaner.
	forms.						deposited on glass, logs or	DO NOT CLEAN GLASS WHEN HOT.
							combustion chamber sur-	If deposits are not cleaned off regularly, the glass may become
							faces.	permanently marked.
Remote					wall		Wall switch is mounted up-	- reverse.
switch is in "OFF" side down
position;					main		Remote wall switch is	- replace.
burner comes on							grounding.
when gas knob is
							Remote wall switch wire is	- check for ground (short); repair ground or replace wire.
turned to "ON" po-
sition.							grounding.
							Faulty valve.	- replace.

W415-0533 / E / 02.09.06