22

TROUBLE SHOOTING GUIDE

 

SYMPTOM

 

 

 

 

PROBLEM

 

TEST SOLUTION

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Main burner goes

 

 

Pilot flame is not large

-

service or replace Oxygen Depletion Sensor System

out; pilot stays on.

 

 

enough or not engulfing the

- correct piping and/or regulator to provide correct pressure

 

 

 

 

 

 

thermopile

 

 

 

 

 

 

 

 

 

 

Thermopile shorting

- clean thermopile connection to the valve. Reconnect.

 

 

 

 

 

 

 

 

 

- replace Oxygen Depletion Sensor System / valve.

 

 

 

 

 

 

Remote wall switch wire is

-

shorten wire to correct length or wire gauge.

 

 

 

 

 

 

too long; too much resist-

 

 

 

 

 

 

 

 

 

 

ance in the system.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Faulty thermostat or switch.

-

replace.

 

 

 

 

 

 

 

 

 

 

Main burner goes

 

 

Insufficient air supply

- open window or door. (Use one of the methods described in ANSI

out; pilot goes out.

 

 

 

 

 

Z223.1 Section 5.3 or the applicable local code.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Out of propane gas.

-

fill the tank.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pilot flame is not large

-

service or replace Oxygen Depletion Sensor System

 

 

 

 

 

enough. (Supply pressure

- correct piping and / or regulator to provide correct pressure.

 

 

 

 

 

too low.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pilot goes out when

 

 

 

System is not correctly

-

purge the gas line. If a glass door has been installed, ensure that

the gas knob is re-

 

 

 

purged.

the door is open or removed prior to purging.

leased.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Out of propane gas.

-

fill the tank.

The gas valve has

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pilot flame is not large

-

service or replace Oxygen Depletion Sensor System

an interlock device

 

 

 

which will not allow

 

 

 

enough. (Supply pressure

 

 

 

 

the pilot burner to

 

 

 

too low.)

 

 

 

 

be lit until the ther-

 

 

 

Thermocouple shorting /

-

loosen and tighten thermocouple.

mocouple

has

 

 

 

faulty.

-

clean thermocouple and valve connection.

cooled. Allow ap-

 

 

 

 

 

-

replace Oxygen Depletion Sensor System

proximately

60

 

 

 

 

 

 

 

 

 

 

-

test and replace valve.

seconds for the

 

 

 

 

 

 

 

 

 

 

-

replace.

thermocouple to

 

 

 

Faulty valve.

cool.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pilot

burning; no

 

 

 

 

Themostat or switch is de-

-

connect a jumper wire across the wall switch terminals; if main

 

gas

to

main

 

 

 

 

fective.

burner lights, replace switch / thermostat.

 

burner; gas knob

 

 

 

 

 

 

 

 

 

 

 

Wall switch wiring is defec-

-

disconnect wires from valve. Connect a jumper wire across termi-

 

is on 'HI'; walltive.

nals 1 & 3; if the main burner lights, check the wires for defects and

 

switch / thermostat

 

 

 

 

 

/ or replace wires.

 

is on.

 

 

 

 

 

 

 

 

 

 

 

 

Main burner orifice is plugged.

-

remove stoppage in orifice.

 

 

 

 

 

 

 

 

 

 

 

 

Faulty valve.

-

replace.

 

 

 

 

 

 

 

 

 

 

 

Pilot will not light. Out of propane gas

-

fill the tank.

 

 

 

 

 

 

 

No spark at pilot burner

-

check if pilot can be lit by a match

THERMOCOUPLE

THERMOPILE

-

check that the wire is connected to the push button ignitor.

 

 

 

 

 

 

-

check if the push button ignitor needs tightening.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

-

replace the wire if the wire insulation is broken or frayed.

 

 

 

 

 

 

 

 

 

-

replace the electrode if the ceramic insulator is cracked or broken.

 

 

 

 

 

 

 

 

PILOT

-

replace the push button ignitor.

 

 

 

 

 

 

 

 

BURNER

 

 

 

 

 

 

ELECTRODE

No gas at the pilot burner

-

check that the manual valve is turned on.

 

 

 

 

 

 

 

-

check the pilot orifice for blockage.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

-

replace the valve / Oxygen Depletion Sensor System.

 

 

 

 

 

 

 

 

 

-

call the gas distributor.

W415-0319 / D / 08.03.05

Page 22
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Napoleon Fireplaces GVF40P, GVF40N manual Trouble Shooting Guide, Symptom Problem Test Solution