20

SYMPTOM

PROBLEM

TEST SOLUTION

Pilot burning; no gas to main burner; gas knob is on ‘HI’; wall switch / thermostat is on.

Thermostat or switch is

- Connect a jumper wire across the wall switch

defective.

terminals; if main burner lights, replace switch /

 

thermostat.

Wall switch wiring is

- Disconnect wires from valve. Connect a jumper wire

defective.

across terminals 1 & 3; if the main burner lights,

 

check the wires for defects and / or replace wires.

Main burner orifice is

- Remove stoppage in orifice.

plugged.

 

 

Faulty valve.

-

Replace.

Pilot will not light.

Out of propane gas.

-

Fill the tank.

THERMOCOUPLE

No spark at pilot burner.

- Check if pilot can be lit by a match.

 

- Check that the wire is connected to the push button

THERMOPILE

 

ignitor.

 

 

 

 

 

- Check if the push button ignitor needs tightening.

 

 

- Replace the wire if the wire insulation is broken or

 

 

 

frayed.

PILOT

 

- Replace the electrode if the ceramic insulator is

 

 

cracked or broken.

ELECTRODE BURNER

 

- Replace the push button ignitor.

 

 

 

No gas at the pilot burner.

- Check that the manual valve is turned on.

-Check the pilot orifice for blockage.

-Replace the valve / Oxygen Depletion Sensor System.

-Call the gas distributor.

Pilot goes out

Gas piping is undersized.

- Turn on all gas appliances and see if pilot flame

while standing;

 

flutters, diminishes or extinguishes, especially

Main burner is in

 

when main burner ignites. Monitor appliance supply

‘OFF’ position.

 

working pressure.

 

 

- Check if supply piping size is to code. Correct all

 

 

undersized piping.

Pilot flame is not large enough.

-ODS Burner requires checking.

Main burner will

Inlet pressure too high.

- Adjust inlet pressure to ensure maximum 7.0” W.C.

not light; or is slow

Pilot flame blowing off,

at gas valve for natural gas and 13.0” W.C. for

to light, noisy pilot.

missing thermopile.

propane.

Carbon is being

Air shutter has become

- Ensure air shutter opening is free of lint or other

deposited on

blocked.

obstructions.

glass, logs,

Flame is impinging on the

- Check that the logs are correctly positioned.

rocks, media

glass, logs, rocks, media

- Check for ceiling or oscillating fans that may be

or combustion

or combustion chamber.

influencing the flame.

chamber.

 

 

- Open air shutter to increase the primary air. See

 

 

 

“VENTURI ADJUSTMENT” section.

 

 

 

- Check the input rate: check the manifold pressure

 

 

 

and orifice size as specified by the rating plate.

 

 

 

 

42.4_2_A

 

 

 

 

W415-0809 / A / 05.10.10

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Napoleon Fireplaces GVFL18P, GVFL30P, GVFL24N, GVFL24P, GVFL18N, GVFL30N manual Symptom Problem, Test Solution
Page 19 Page 21

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