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SYMPTOM | PROBLEM | TEST SOLUTION |
Pilot burning; no gas to main burner; gas knob is on ‘HI’; wall switch / thermostat is on.
Thermostat or switch is | - Connect a jumper wire across the wall switch |
defective. | terminals; if main burner lights, replace switch / |
| thermostat. |
Wall switch wiring is | - Disconnect wires from valve. Connect a jumper wire |
defective. | across terminals 1 & 3; if the main burner lights, |
| check the wires for defects and / or replace wires. |
Main burner orifice is | - Remove stoppage in orifice. |
plugged. |
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| Faulty valve. | - | Replace. | |
Pilot will not light. | Out of propane gas. | - | Fill the tank. | |
THERMOCOUPLE | No spark at pilot burner. | - Check if pilot can be lit by a match. | ||
| - Check that the wire is connected to the push button | |||
THERMOPILE |
| ignitor. | ||
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| - Check if the push button ignitor needs tightening. | ||
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| - Replace the wire if the wire insulation is broken or | ||
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| frayed. | |
PILOT |
| - Replace the electrode if the ceramic insulator is | ||
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| cracked or broken. | ||
ELECTRODE BURNER |
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- Replace the push button ignitor. | ||||
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| No gas at the pilot burner. | - Check that the manual valve is turned on. | ||
-Check the pilot orifice for blockage.
-Replace the valve / Oxygen Depletion Sensor System.
-Call the gas distributor.
Pilot goes out | Gas piping is undersized. | - Turn on all gas appliances and see if pilot flame |
while standing; |
| flutters, diminishes or extinguishes, especially |
Main burner is in |
| when main burner ignites. Monitor appliance supply |
‘OFF’ position. |
| working pressure. |
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| - Check if supply piping size is to code. Correct all |
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| undersized piping. |
Pilot flame is not large enough.
-ODS Burner requires checking.
Main burner will | Inlet pressure too high. | - Adjust inlet pressure to ensure maximum 7.0” W.C. | ||
not light; or is slow | Pilot flame blowing off, | at gas valve for natural gas and 13.0” W.C. for | ||
to light, noisy pilot. | missing thermopile. | propane. | ||
Carbon is being | Air shutter has become | - Ensure air shutter opening is free of lint or other | ||
deposited on | blocked. | obstructions. | ||
glass, logs, | Flame is impinging on the | - Check that the logs are correctly positioned. | ||
rocks, media | glass, logs, rocks, media | - Check for ceiling or oscillating fans that may be | ||
or combustion | or combustion chamber. | influencing the flame. | ||
chamber. |
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| - Open air shutter to increase the primary air. See | |
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| “VENTURI ADJUSTMENT” section. | |
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| - Check the input rate: check the manifold pressure | |
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| and orifice size as specified by the rating plate. | |
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| 42.4_2_A |
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