Troubleshooting | National Instruments WAP-3701, WAP-3711 manual

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Troubleshooting

Check the following first:

yMake sure that the power is on and the Ethernet cables are connected firmly to the RJ45 jacks of the NI WAP-3701/3711.

yMake sure the LED WLAN of the AP is blinking to indicate that the RF is working.

yMake sure you are using the correct types of Ethernet cables. Keep in mind that there are two kind of Ethernet cable—normaland crossover.

Wireless Settings Problems

The wireless client computer cannot associate with an NI WAP-3701/3711.

yIs the wireless client set in infrastructure mode?

¾Check the operating mode of the WLAN NIC.

yIs the SSID of the WLAN NIC identical to that of the prospective NI WAP-3701/3711?

¾Check the SSID setting of the WLAN NIC and of the NI WAP-3701/3711.

yIs the WEP functionality of the prospective NI WAP-3701/3711 enabled?

¾Make appropriate WEP settings of the client computer to match those of the NI WAP-3701/3711.

yIs the prospective NI WAP-3701/3711 within range of wireless communication?

¾Check the signal strength and link quality sensed by the WLAN NIC.

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National Instruments WAP-3701, WAP-3711 user manual Troubleshooting, Wireless Settings Problems

Contents

NI WAP-3701/3711 User’s Manual First Edition, Sept Trademarks Copyright NoticeDisclaimer Table of Contents Page Introduction Package Checklist Product FeaturesProduct Specifications Overview Software Features PowerInterface Mechanical ‰ Confirming the Settings of the AP and Client Computers Getting Started First-Time Installation and Configuration NI WAP-3701/3711 User’s Manual Getting Started AP/Bridge AP Client Configure the NI WAP-3701/3711’s Ieee 802.11 settings Review and Apply Settings Deploying the Access Point AP Setting up Client ComputersConfiguring Ieee 802.11g-related Settings To establish a wireless link to an Access Point Confirming the Settings of the AP and Client Computers Configuring TCP/IP-related SettingsChecking if the Ieee 802.11g-related Settings Work Checking if the TCP/IP-related Settings Work NI WAP-3701/3711 User’s Manual Getting Started Web Console Configuration NI WAP-3701/3711 User’s Manual Web Console Configuration Menu Structure Save, Save & Restart, and Cancel Buttons Associated Wireless ClientsViewing Status Home and Refresh Buttons Current Dhcp Mappings Link Monitor AP Client mode onlySystem Log Specifying the Operational Mode General OperationsSTA-AP WDS Managing the Firmware Administrative PasswordUpgrading the Firmware by Http Backing up and Restoring Configuration Settings by Http Upgrading Firmware by Tftp Choose Tftp as the Firmware management protocol Backing up and Restoring Configuration Settings by Tftp Resetting the Configuration to Factory Defaults Configuring TCP/IP-related SettingsAddressing Basic Dhcp Server AP/Bridge modes onlyStatic Dhcp Mappings Communication Configuring Ieee 802.11g-related SettingsLink Integrity Association Control Wireless Distribution SystemAP Load Balancing Sample wireless bridge network topology Security Network topology containing a loop STA Shared Key , and Auto Set the Access control type to exclusive MAC-Address-Based Access ControlSet the Access control type to inclusive Ieee 802.1X/RADIUS AP mode only Click Download Internet Ieee 802.1X and Radius Configuring Advanced Settings Packet FiltersEthernet Type Filters IP Protocol Filters Management TCP/UDP Port FiltersUPnP System Log Snmp Default Settings NI WAP-3701/3711 User’s Manual Default Settings LAN InterfaceManagement Snmp read community Troubleshooting Wireless Settings Problems NI WAP-3701/3711 User’s Manual Troubleshooting TCP/IP Settings ProblemsAP does not respond to ping from the client computer Unknown Problems Wireless Router/AP Browser NI WAP-3701/3711 User’s Manual Troubleshooting Federal Communication Commission Interference Statement Regulatory StatementTTE Compliance Statement Safety NI WAP-3701/3711 User’s Manual Regulatory Statement Technical Support and Professional Services National Instruments Corporate Headquarters Worldwide Technical Support and Product InformationWorldwide Offices