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NDC comm NWH650 Technical Support, Support from NDC, Support from Your Network Supplier

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Technical Support

Support from Your Network Supplier

If assistance is required, call your supplier for help. Have the following information ready before you make the call.

1.LED status

2.A list of the product hardware (including revision levels), and a brief description of the network structure

3.Details of recent configuration changes, if applicable

Support from NDC

If you have any problems that you cannot resolve with the information in troubleshooting, or the FAQs at http://www.ndc.com.tw/support/tech/iw_faq.htm

please note the following information and contact our technical support team:

•What you were doing when the error occurred

•What error messages you saw

•Whether the problem can be reproduced

•The serial number of the product

•The firmware version and the debug information

NDC Technical Support is available via:

E-mail:techsupt@ndc.com.tw

For other information about NDC, please visit us at: www.ndc.com.tw

InstantWave High Rate 11Mbps Access Point 47

Contents

User’s Guide National Datacomm Corporation Technical Support NDC World Wide Web TRADEMARKS FCC WARNING FCC RF Radiation Exposure Statement InstantWave Packing List Table of Contents Page List of Figures Introduction InstantWave High Rate Family System Requirements Cabling How to Use this Guide Planning Your Network Infrastructure Network Types “Sales” Domain Planning an Infrastructure Network Single AP Installation Multiple AP Installation Roaming Access Point Placement Guidelines Placing For Performance Placement Tools Getting Started Access Point Hardware Installation LED Indicators General Color Function E/N (Ethernet) Hardware Pre-Configuration Installing the AP Management Tools Using the AP COMFig Tool AP COMFig/Password AP COMFig/Service General: AP Alias Name Domain Name (SSID) Transmission Rate Basic Rates Encryption: Key Generation Generate IP: Add to APMS Host Table Filter: SNMP Access Control: Perform AP Self Diagnostic Test Upgrade AP Firmware Reset AP Configuration Manage APMS Host Table Details Using the Access Point Management System (Advanced Configuration and Management) Connecting to an AP AP Properties Managing Configurations Config AP Settings IP: Filter: TFTP: SNMP Access Control: MAC Access Control: Access Options MAC Address List: Status Address Comment Wireless: AP Alias Name Domain Name (SSID) Transmission Encryption: Trap Management Page Page Viewing InstantWave High Rate Information and Statistics View AP Information Wireless Stations Statistics Saving the AP’s Configuration to a File Loading the AP’s Configuration from a File Password Troubleshooting Page Technical Support NDC Limited Warranty Warning Services after Warranty Period Return for Credit Limitation of Liability Specifications General Wireless Specifications Software Environment Appendix EC DECLARATION OF CONFORMITY Product Name InstantWave Wireless Access Point Model Number NWH650 Index