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CALL HANDLING Hold
To place a call on Hold:
• Press ( HOLD ).
To retrieve a call from Hold:
1. Lift the handset.
2. Press the flashing line key.
To retrieve a call from Hold at another phone, do one of the following:
• Press the flashing line key.
• Dial **1 and the number of the station that placed the call on Hold.
Mute
Mute lets you temporarily turn your phone's handset, headset or handsfree microphone off during
a call.
To turn Mute on during a call:
• Press ( MUTE ). The ( MUTE ) light turns ON.
To turn Mute off and return to the conversation:
• Press ( MUTE ). The ( MUTE ) light turns OFF.
Note: If you are on a Handsfree MUTED call and you lift the handset, the handset microphone is
automatically enabled and the MUTE light turns OFF. NOTE FOR USERS ON RESILIENT
3300 ICP SYSTEMS: If your phone switches to the secondary system while your speaker or
handset is muted (that is, while the Mute key is lit) the call remains muted until you hang up.
Transfer
To Transfer an active call:
1. Press ( TRANS/CONF ).
2. Dial the number of the third party.
3. Do one of the following:
• To complete the Transfer, hang up.