Trying to get in touch with a co-worker who is busy on a handset call?
Use Off Hook Signaling to let your co-worker know you're trying to get
through. The off hook signal you send to your co-worker is either ringing
or a voice announcement over their idle (second) line appearance.
Your phone system provides four Off Hook Signaling options (see
the chart below). Ask your Communications Manager which options
you have.
If the extension you call has Handsfree . . .
When your off hook signal voice-announces, your co-worker can
Automatic Calling a busy extension automatically
Signaling initiates Off Hook Signaling. You'll find this
option helpful if you are someone that must
quickly process calls (such as a receptionist or
operator).
Manual After reaching a busy extension, manual
Signaling signaling gives you the choice of using Off
Hook Signaling or activating another feature.
If you don't have Automatic Signaling, you
have Manual Signaling.
Selectable Off If your extension has Handsfree, you can have
Hook Signaling Off Hook Signaling ring your phone's second
Mode channel or voice announce - at your discretion.
There are four types of Off Hook Signaling
rings you can receive (ask your
Communications Manager):
- Muted off hook ringing
- Normal off hook ringing
- Two beeps over the speaker
- One beep in the handset
Called You extension may block Off Hook Signaling
Extension from other extensions. Use this option if you
Block don't like to be interrupted while on a call.
Off Hook Signaling76