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| 9. Appendix | |
Common Problems & Solutions (→ “Power/Status/Lamp Indicator” on page 144) | ||
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Problem | Check These Items |
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Does not turn on | • Check that the power cable is plugged in and that the power button on the projector cabinet or the remote |
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| control is on. (→ page 22, 23) |
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| • Ensure that the lamp cover is installed correctly. (→ page 138) |
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| • Check to see if the projector has overheated. If there is insufficient ventilation around the projector or if the |
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| room where you are presenting is particularly warm, move the projector to a cooler location. |
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| • Check to see if you continue to use the projector for another 100 hours after the lamp has reached the end |
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| of its life. If so, replace the lamp. |
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| After replacing the lamp, reset the lamp hours used. (→ page 133) |
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| • The lamp may fail to light. Wait a full minute and then turn on the power again. |
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| • Set [FAN MODE] to [HIGH ALTITUDE] when using the projector at altitudes approximately 5500 feet/1600 |
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| meters or higher. Using the projector at altitudes approximately 5500 feet/1600 meters or higher without |
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| setting to [HIGH ALTITUDE] can cause the projector to overheat and the projector could shut down. If this |
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| happens, wait a couple minutes and turn on the projector. (→ page 127) |
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| Also when the lamp is turned off, the projector internal temperature is hot. If the power is turned on before |
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| the projector has cooled down, the fan will run a short time before the lamp will turn on. |
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Will turn off | • Ensure that the [OFF TIMER], [PROGRAM TIMER] or [AUTO POWER OFF] is off. (→ page 101, 127) |
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No picture | • Use the SOURCE button on the projector cabinet or the VIDEO, the |
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| PUTER 2, the COMPUTER 3, the COMPONENT, the VIEWER or the NETWORK button on the remote control |
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| to select your source. (→ page 25) |
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| • Ensure your cables are connected properly. |
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| • Use menus to adjust the brightness and contrast. (→ page 90) |
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| • Check to see if the image is muted. (→ page 35) |
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| • Remove the lens cap. |
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| • Reset the settings or adjustments to factory preset levels using the Reset in the Menu. (→ page 133) |
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| • Enter your registered keyword if the Security function is enabled. (→ page 45) |
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| • Be sure to connect the projector and notebook PC while the projector is in standby mode and before turn- |
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| ing on the power to the notebook PC. |
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| In most cases the output signal from the notebook PC is not turned on unless connected to the projector |
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| before being powered up. |
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| * If the screen goes blank while using your remote control, it may be the result of the computer’s screen- |
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| saver or power management software. |
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| • See also the next page. |
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Color tone or hue is | • Check if an appropriate color is selected in [WALL COLOR]. If not, select an appropriate option. (→ page |
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unusual | 100) |
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| • Adjust [HUE] in [ADJUST]. (→ page 90) |
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Image isn’t square to | • Reposition the projector to improve its angle to the screen. (→ page 26) |
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the screen | • Use the 3DReform function to correct the trapezoid distortion. (→ page 30) |
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Picture is blurred | • Adjust the focus. (→ page 28) |
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| • Reposition the projector to improve its angle to the screen. (→ page 26) |
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| • Ensure that the distance between the projector and screen is within the adjustment range of the lens. (→ |
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| page 139, 140, 141) |
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| • Condensation may form on the lens if the projector is cold, brought into a warm place and is then turned |
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| on. Should this happen, let the projector stand until there is no condensation on the lens. |
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Flicker appears on | • Set [FAN MODE] to other than [HIGH ALTITUDE] mode when using the projector at altitudes approximately |
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screen | 5500 feet/1600 meters or lower. Using the projector at altitudes less than approximately 5500 feet/1600 |
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| meters and setting to [HIGH ALTITUDE] can cause the lamp to overcool, causing the image to flicker. |
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| Switch [FAN MODE] to [AUTO]. (→ page 127) |
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Image is scrolling | • Use the SOURCE button on the projector cabinet or the VIDEO, the |
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vertically, horizontally or | PUTER 2, the COMPUTER 3, the COMPONENT, the VIEWER or the NETWORK button on the remote control |
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both | to select your source (Video, |
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| • Adjust the computer image manually with the [CLOCK]/[PHASE] in [ADJUST] → [IMAGE OPTIONS]. (→ page 91) |
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Remote control does | • Install new batteries. (→ page 10) |
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not work | • Make sure there are no obstacles between you and the projector. |
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| • Stand within 22 feet (7 m) of the projector. (→ page 10) |
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| • Check if one or more remote sensors are enabled. Select [SETUP] → [INSTALLATION(2)] → [REMOTE |
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| SENSOR] from the menu. See page 124. |
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| • If the remote control cable plug is inserted into the REMOTE mini jack, the remote control does not function |
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| wirelessly. See page 11. |
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| • Make sure that the remote control’s ID corresponds with the projector’s ID. |
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| • Selecting [ON] for [CONTROL ID] will not make the remote control supplied with the projector inoperable. |
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Indicator is lit or blinking | • See the POWER/STATUS/LAMP Indicator. (→ page 144) |
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Vertical stripes in RGB | • Press the AUTO ADJUST button on the projector cabinet or the AUTO ADJ. button on the remote control. (→ |
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mode | page 32) |
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| • Adjust the computer image manually with the [CLOCK]/[PHASE] in [ADJUST] → [IMAGE OPTIONS]. (→ page 91) |
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USB mouse does not | • Make sure that your USB mouse is properly connected to the projector. (→ page 37) |
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work | The projector may not support some brands of a USB mouse. |
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| • Some menu items cannot be operated with a USB mouse. |
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For more information contact your dealer. | 145 |
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