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NETGEAR manual Reference Manual for the Model DM602 ADSL Modem, Troubleshooting

Models: DM602

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Reference Manual for the Model DM602 ADSL Modem

6-6	Troubleshooting

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NETGEAR manual Reference Manual for the Model DM602 ADSL Modem, Troubleshooting

Contents

Reference Manual for the Model DM602 ADSL Modem NETGEAR, IncStatement of Conditions TrademarksEN 55 022 Declaration of Conformance Voluntary Control Council for Interference VCCI Statement Bestätigung des Herstellers/ImporteursCertificate of the Manufacturer/Importer Customer SupportPage About This Guide ContentsSetting Up the Hardware ChapterChapter Basic Configuration of the ModemAdvanced Configuration of the Modem Preparing Your ComputerChapter TroubleshootingTechnical Specifications Appendix AContents viiiRelated Publications About This GuideTechnical Support About This GuideThis guide uses the following typographical conventions Typographical ConventionsSpecial Message Formats This guide uses the following formats to highlight special messagesChapter Introduction Key FeaturesAbout the Modem Modem Device Mode Modem or Router Device ModeAuto UplinkTM and Autosensing 10/100 Ethernet Maintenance and Support Easy Installation and ManagementRouter Device Mode Reference Manual for the Model DM602 ADSL Modem IntroductionSetting Up the Hardware Chapter Setting Up the HardwarePackage Contents ADSL Modem DM602 Power adapterModel DM602 ADSL Modem AC power adapter varies by region Figure 2-1. DM602 Front Panel The Modem’s Front PanelLED Descriptions Local Network Hardware Requirements The Modem’s Rear PanelPC Requirements Access Requirement Connecting the ModemConnecting to Your ADSL Service and Telephone Provider ADSL Through a Modular RJ-11 Wall Jack ADSL Through Other Wall JacksConnecting the Power Adapter Verifying PowerConnecting to Your Computer EthernetReady to Configure Your Modem Reference Manual for the Model DM602 ADSL Modem Setting Up the Hardware2-10 Chapter Preparing Your Computer Preparing Your Computer for TCP/IP NetworkingConfiguring Windows 95, 98, and ME for TCP/IP Networking Install or Verify Windows Networking ComponentsIf you need the adapter a. Click the Add button Enabling DHCP to Automatically Configure TCP/IP Settings Selecting Windows’ Internet Access MethodVerifying TCP/IP Properties Windows Configuring Windows NT or 2000 for TCP/IP NetworkingInstall or Verify Windows Networking Components Configuring MacOS 8.6 or 9.x for TCP/IP Networking Configuring A Macintosh for TCP/IP NetworkingVerifying TCP/IP Properties Configuring MacOS X for TCP/IP Networking Verifying TCP/IP Properties for Macintosh Computers Is Your ISP Configuration for a Static IP Address? Are Login Protocols Used?Verifying the Readiness of Your DSL Internet Account Ready for Configuration Restarting the ComputerChapter Basic Configuration of the Modem Accessing the Web Configuration Manager in the ModemFigure 4-1. Modem Login window 2. Next, enter the Idle Time-out value in minutes Page A login window opens as shown in Figure 4-4 below Completing the Configuration Chapter 5 Advanced Configuration of the Modem Router Device Mode StatusReference Manual for the Model DM602 ADSL Modem Advanced Configuration of the ModemThis screen shows the following parameters Router Status FieldsReference Manual for the Model DM602 ADSL Modem Advanced Configuration of the ModemThis screen shows the following statistics Figure 5-2. Show Statistics screenFigure 5-3. PPP Status screen Reference Manual for the Model DM602 ADSL Modem Modem Device Mode StatusAdvanced Configuration of the Modem Figure 5-4. Modem Status screenRouter Status Fields Advanced Configuration of the ModemReference Manual for the Model DM602 ADSL Modem Figure 5-5. Show Statistics screenLAN IP Setup Firmware Upgrade Changing the Modem Access PasswordFigure 5-7. Set Password menu Page Device Mode To change the mode of the modem, follow these steps Reference Manual for the Model DM602 ADSL Modem Advanced Configuration of the Modem5-12 Basic Functioning Chapter TroubleshootingPWR LED Not On Troubleshooting the Modem’s Web Configuration Interface WAN LED Green or Blinking Green Troubleshooting the ISP ConnectionADSL link WAN LED Blinking YellowTroubleshooting PPPoE or PPPoA Obtaining a WAN IP AddressTroubleshooting Internet Browsing Restoring the Default Configuration and PasswordUsing the Default Reset button Troubleshooting Reference Manual for the Model DM602 ADSL ModemAppendix A Technical Specifications General SpecificationsDimensions Glossary GlossaryReference Manual for the Model DG814 DSL Modem Internet Gateway Reference Manual for the Model DG814 DSL Modem Internet Gateway See Point-to-Point Protocol See PPP over ATM See PPP over EthernetReference Manual for the Model DG814 DSL Modem Internet Gateway See Windows Internet Naming ServiceSee wide area network Index IndexIndex