•Use NETGEAR’s password recovery tool.This web-based tool requires that you enable administrator
password recovery on your storage system before you can use it. For more information, see Set the
Administrator Password on page 144.
•Perform an OS reinstall reboot.This process reinstalls the firmware on the storage system and
resets the administrator user name and password to factory defaults.
Recover the Administrator Password Using NETGEAR’s Password Recovery Tool
This procedure is an option only if you enabled password recovery. For more information about setting
up password recovery, see Set the Administrator Pass w ord on page 144. If you lost the password but did
not enable administrator password recovery, see Recover the Administrator Password Using an OS
Reinstall Reboot on page 190.
To recover your administrator password using NETGEAR’s password recovery tool:
1. Launch a web browser and visit https://< ReadyNAS_IP_address>/password_recovery.
The Password Recovery screen displays.
<ReadyNAS_IP_address> is the IP address of the storage system.
2. Enter the email address, the number of the recovery question (1 for the first question, and so on), and
password recovery answer that you specified on the storage system.
See Set the Administrator Password on page 144.
3. Click the Recover button.
NETGEAR resets the administrator password and sends an email message with the new password
to the password recovery email address.
Recover the Administrator Password Using an OS Reinstall Reboot
This process does not remove data from the system, but resets the administrator user name and password
to the factory defaults.The default credentials to log in to the local admin page are as follows:
System Maintenance
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ReadyNAS OS 6.2