Reference Manual for the 108 Mbps Wireless Firewall Router WGT624 v3

Check that you are using the 12 V DC 1A power adapter supplied by NETGEAR for this product.

If the error persists, you have a hardware problem and should contact technical support.

LEDs Never Turn Off

When the router is turned on, the LEDs turns on for about 10 seconds and then turn off. If all the LEDs stay on, there is a fault within the router.

If all LEDs are still on one minute after power up:

Cycle the power to see if the router recovers.

Clear the router’s configuration to factory defaults. This will set the router’s IP address to 192.168.1.1. This procedure is explained in “Restoring the Default Configuration and Password” on page 7-7.

If the error persists, you might have a hardware problem and should contact technical support.

Local or Internet Port LEDs Not On

If either the LAN LEDs or WAN LED do not light when the Ethernet connection is made, check the following:

Make sure that the Ethernet cable connections are secure at the router and at the hub or workstation.

Make sure that power is turned on to the connected hub or workstation.

Be sure you are using the correct cable:

When connecting the router’s WAN port to a cable or DSL modem, use the cable that was supplied with the cable or DSL modem. This cable could be a standard straight-through Ethernet cable or an Ethernet crossover cable.

7-2

Troubleshooting

202-10090-02 v 1.4, July 2005

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NETGEAR WGT624 V3 manual LEDs Never Turn Off, Local or Internet Port LEDs Not On