NETGEAR RangeMax Next Wireless USB 2.0 Adapter WN111 User Manual
Table 4-1. Troubleshooting Tips (continued)
Problem | Action |
|
|
Throughput is only 54 Mbps or only 14 | The RangeMax Next WN111 Wireless USB 2.0 Adapter can |
Mbps. | operate at faster speeds. |
| • At 54 Mbps you are probably connecting to a standard |
| 802.11g network. See Chapter 3, “Wireless Network |
| Performance”. |
| • If you do not have a USB 2.0 port on your PC, the |
| throughput is limited to the 14 Mbps of the USB 1.1 |
| standard. |
The Smart Wizard keeps asking me to save | If you change the settings the Smart Wizard offers you the |
settings. | chance to save the changes. To avoid this prompt, simply click |
| Apply before you close the Smart Wizard. |
Two WN111 icons are in the system tray. | You have an older software version installed on your system |
| and it needs to be removed. See “Removing the WN111 |
| Software” in Chapter 1 or “Upgrading the WN111 Software” in |
| Chapter 1. |
I can connect to the access point, but not | This could be a physical layer problem or a network |
the other computers on the network or to | configuration problem. |
the Internet. | 1. Check to make sure that the access point is physically |
| connected to the Ethernet network. |
| 2. Make sure that the IP addresses and the Windows |
| networking parameters are all configured correctly. See |
| the link to “Internet Networking and TCP/IP Addressing:” in |
| Chapter B. |
| 3. Restart the cable or DSL modem, router, access point, and |
| computer. |
|
|
Viewing the IP address. | To view the RangeMax Next WN111 Wireless USB 2.0 |
| Adapter IP address, click the WN111 icon to open the Smart |
| Wizard. Then check the IP address in the About page. |
No IP address is assigned to the RangeMax | This might occur if you upgraded your RangeMax Next |
Next WN111 Wireless USB 2.0 Adapter. | WN111 Wireless USB 2.0 Adapter software and did not reboot |
| your system. |
| • Either restart your computer, or connect to a different access |
| point. |
| • It does not usually help to shut down the Smart Wizard or |
| disable/enable the card. |
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