Voice Configuration 8-1

Chapter 8

Voice Configuration

This chapter describes the telephony services and configuration of the Netopia 4752 SDSL Integrated Access Device. For specific details on configuration and use of the Netopia 4752’s Internet connection, refer to Chapter 7, “Easy Setup” and Chapter 9, “WAN and System Configuration.”

This chapter covers the following topics:

■“Introduction” on page 8-1

■“Configuring the Voice Features” on page 8-2

Introduction

The Netopia 4752 provides small and medium sized businesses with a complete Centrex PBX system. It supports voice call switching between the SDSL link and eight local extensions. Call management features can include distinctive ringing, intelligent call forwarding, Direct Inward Dial (DID), Caller ID, and hunt groups. Important key system features such as call hold, call transfer, and call waiting are all supported.

Note: Since the Netopia 4752 is a Centrex-based IAD, specific voice features available to you via the Netopia 4752 will depend on the services for which you contract with your service provider.

The Netopia 4752 supports up to eight telephone extensions and up to eight derived voice lines. Like the rest of the 4700-series line, the Netopia 4752 includes the Netopia data routing engine for any number of attached computers or other network devices connected to a single 10/100 Ethernet port.

Key features include:

■Fax/Modem: Configurable Voice port for incoming or modem calls. This is the secret term for echo cancellation support.

■Voice Gateway Interoperability: CopperCom, Jetstream, TollBridge Tdsoft, Zhone. General Bandwidth support to follow in an upcoming firmware release.

Centrex is a simpler variation on the PBX. It is a PBX with all switching occurring at a local telephone office instead of at the company's premises. Typically, the telephone company owns and manages all the communications equipment necessary to implement the PBX and then sells various services to the company.

Explanation of terms

Some telephony terms mean different things in Centrex mode and PBX/local switching mode: Toll Restriction and Speed Dial. Since the Netopia 4752 operates in Centrex mode, it may be useful for you to understand how Centrex and local PBX work differently.

■Toll Restriction Operation - Centrex Mode: When you pick up the phone, you receive a dial tone from the central office. When 9 is pressed, the Netopia 4752 detects 9 and returns a busy tone (locally generated). Incoming calls are allowed. This allows local extension calling through the central office, but not long

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Netopia 4752 manual Chapter Voice Configuration, Introduction
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4752 specifications

The Netopia 4752 is a versatile networking device that serves as a digital subscriber line (DSL) modem and router, designed to provide high-speed internet connectivity and advanced networking capabilities for home and small office environments. This device is notable for its reliability and ease of use, making it a popular choice among users looking for seamless internet access.

One of the main features of the Netopia 4752 is its support for various DSL technologies, including ADSL and ADSL2+. This compatibility ensures that users can achieve optimal bandwidth and speed, even on legacy DSL lines. The modem’s capability to handle downstream speeds of up to 24 Mbps allows for smooth streaming, gaming, and browsing experiences.

Equipped with a robust built-in router, the Netopia 4752 offers multiple Ethernet ports for direct wired connections, accommodating multiple devices simultaneously. This feature is especially beneficial in environments where multiple users need to access the internet without latency. Additionally, the device supports wireless connectivity, enabling users to connect their laptops, smartphones, and other Wi-Fi-enabled devices effortlessly.

Security is a crucial aspect of the Netopia 4752’s functionality. The device incorporates a built-in firewall and supports various security protocols, including WPA and WPA2, ensuring that users’ data remains protected from unauthorized access. The user-friendly web-based interface facilitates easy configuration of security settings, making it accessible even for those with limited technical knowledge.

The Netopia 4752 also features advanced Quality of Service (QoS) settings that allow users to prioritize bandwidth for specific applications or devices. This capability is crucial for households or offices that demand high performance for video conferencing, streaming services, or online gaming.

In terms of characteristics, the Netopia 4752 boasts a compact form factor, making it easy to integrate into any workspace without occupying much space. Its durable design ensures longevity, providing reliable service over time.

Overall, the Netopia 4752 stands out as a dependable DSL modem and router solution, with its high-speed internet capabilities, security features, and flexible connectivity options suitable for both home and small office users who require efficient and effective internet access.
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