Some states do not allow limitations on how long an implied warranty lasts and some
states do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation and exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights, which
vary from state to state.
How to obtain Warranty Service 1. Refer to the troubleshooting guide in you owner’s manual. This list may
solve your problem.
2. Call the TOR REY dealer that sold you the product, it has a complete service
department that should be able to help you and fix or repair your product.
3. If unable to find service at the dealer that sold you your TOR REY product
call the TOR REY toll free number 888-748-3934 for technical assistance and
instructions. (Your warranty covers any manufacturing defects but does not
cover in-house service calls.)
4. If your product needs to be serviced it would have to be shipped to a TOR
REY service center be sure to obtain a “RMA” number (return authorization)
from the TOR REY service center at 888-748-3934.
5. Arrange for the delivery of the product to the authorized TOR REY service
center. Products shipped to any service center must be insured and
safely and securely packaged, preferably in the original carton, and a letter
explaining the defect and also a copy of the bill of sale or other proof of
purchase must be enclosed.
6. Make sure to include inside the package a complete description of the defect
or trouble with the unit and complete names, address, and phone numbers
of who to contact for more questions and who to ship to.
7. Make sure to clearly write outside of the package the “RMA” number and
the full address for the TOR REY service center
In the United States contact
TOR REY ELECTRONICS, Inc
3739 Yale St.
Houston, TX 77018
Or via the Internet at http://www.tor-rey-electronics.com