NTI XTENDEX Extenders
Problem | Cause |
| Solution | ||
The picture on the monitor | The video cable was not attached to |
| With the cables all properly connected, reboot the CPU. | ||
is black and white, rather | the CPU when it was booted. |
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than color |
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A constant vertical wobble | CAT5 cable is too close to a strong |
| Reroute CAT5 cable if possible. | ||
appears down the screen | power source. |
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Monitor sometimes loses | • | Electrical power system is very |
| • Make sure the interconnection cable is not near any | |
sync, causing it to go |
| noisy, particularly the ground. |
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| power lines. |
blank for a second or two | • | The CAT5 cable is not properly |
| • | Check cable connections. Make sure they are snapped- |
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| connected. |
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| in properly and completely. |
Wrong or missing | The keyboard may be in the wrong |
| • Disconnect keyboard at Remote Unit end and reconnect. | ||
characters from those | mode. |
| • | Reboot the system. | |
typed |
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CPU doesn't detect the | • | Keyboard cable or mouse cable |
| • | Check cable connections |
keyboard and the mouse |
| are loose or reversed |
| • Cat 5 cable can be no more than 1000 feet in length | |
| • | Cat 5 cable is too long |
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IBM Scroll Point mouse is | Only one IBM Scroll Point mouse is |
| • In order for an IBM Scroll Point mouse to be recognized, | ||
not recognized by CPU | connected at either the Local or |
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| an IBM Scroll Point mouse must be connected at both | |
| Remote unit |
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| the Local and Remote extender units. Otherwise it will | |
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| be recognized and work only as a Microsoft Intellimouse. |
Image is not displayed | Signal is being skewed by the CAT5 |
| • Check the user's manual for the monitor, projector, or | ||
properly, lacks definition | cable and not being received correctly |
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| display equipment for an "automatic adjustment" or | |
| by the monitor . |
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| monitors. |
Models with RS232 Support |
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No RS232 communication | • | One or more RS232 cables is |
| • Check all RS232 cable connections | |
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| loose or disconnected |
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Models with audio Support |
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No audio | • | Audio cable is not properly |
| • Check all cable connections | |
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| plugged in |
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| • | Speakers are not plugged in |
| • Verify speakers are connected and powered | |
| • | CAT5 cable is not properly |
| • Check CAT5 cable connections | |
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| connected |
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Microphone not working at | • | Active microphone not set |
| • Set microphone to be active where it is connected, at | |
either Local or Remote |
| properly |
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| either the Local or Remote unit (not both). See pages 12 |
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| (models without keyboard support) or 13 (models with |
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| keyboard support) for instruction on setting the active |
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| microphone. |
INDEX
Audio connectors, 7 Cat5 cable wiring, 16 Command mode, 13 DDC, 12, 13 extension cables, 2 Feature support, 1 install the Local Unit, 6 install the Remote Unit, 9 installation preparation, 5
IR controls, 1 limitations, 5 materials included, 2 microphone use, 5, 10 Mode button, 12 RS232 adapter, 8
Technical Specifications, 15 test patterns for skew, 12 Video quality adjustment, 12
17
