NTI XTENDEX Wall Mount Extenders
Problem | Cause | Solution | |
Video Picture is not sharp | • All Video Cables are not firmly | • | Check all connections. Make sure all cables are fully |
or is smeared | seated. |
| seated. |
| • CAT5 cable is too long. | • Verify length is within specified | |
| • The CAT5 cable is not properly | • | Check cable connections. Make sure they are snapped- |
| connected. |
| in properly and completely. |
| • Video not adjusted | • Check cable connections and power cycle. | |
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| |
The picture on the monitor | The video cable was not attached to | With the cables all properly connected, reboot the CPU. | |
is black and white, rather | the CPU when it was booted. |
|
|
than color |
|
|
|
A constant vertical wobble | CAT5 cable is too close to a strong | Reroute CAT5 cable if possible. | |
appears down the screen | power source. |
|
|
Monitor sometimes loses | • Electrical power system is very | • Make sure the interconnection cable is not near any | |
sync, causing it to go | noisy, particularly the ground. |
| power lines. |
blank for a second or two | • The CAT5 cable is not properly | • | Check cable connections. Make sure they are snapped- |
| connected. |
| in properly and completely. |
Image is not displayed | Signal is being skewed by the CAT5 | • Check the user's manual for the monitor, projector, or | |
properly, lacks definition | cable and not being received correctly |
| display equipment for an "automatic adjustment" or |
| by the monitor . |
| |
|
|
| monitors. |
No audio | • Audio cable is not properly | • Check all cable connections | |
| plugged in |
|
|
| • Speakers are not plugged in | • Verify speakers are connected and powered | |
| • CAT5 cable is not properly | • Check CAT5 cable connections | |
| connected |
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|
WARRANTY INFORMATION
The warranty period on this product (parts and labor) is one (1) year from the date of purchase. Please contact Network Technologies Inc at (800)
Manual 073 Rev. 1/24/06
11
