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Nextel comm 6510 manual Customer Care, Nextel Services Guide

Models: 6510

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Customer Care

Nextel® Services Guide

Customizing – Personalize your handheld to meet your individual needs. Use Options and Profiles to customize your BlackBerry 6510. Set an alarm, lock your keyboard to prevent unintended calls and character typing, customize notification profiles to create a set of behaviors for your handheld to use in certain situations such as meetings or in the car.

Advanced Security – The BlackBerry Enterprise Server uses Triple DES encryption standards which meet most corporate security requirements for remote email access. Triple DES encryption provides you and your IT department the confidence that your email is secure.

Customer Care

In the unlikely event that you experience trouble with your BlackBerry 6510, or need help with domestic customer care issues, including billing issues, general service needs, or to order additional services, contact Nextel Customer Care.

You can contact Nextel Customer Care conveniently from your handheld. Just scroll to the nextel.com icon on your Home screen and click your trackwheel. From there, you can access your account balance or send an email to Customer Care.

Visit nextel.com from your PC for a variety of Customer Care services:

•Browse for information on your BlackBerry 6510, Nextel phones, coverage areas, rates and other Nextel services. View and download user's guides, try out our interactive virtual products and service demos, find answers to frequently asked questions, order accessories, locate service and repair centers, send a message, and more.

•For self-service on your Nextel account, go to MyNextel and choose from a variety of options: view your billing statements, pay your bill, reset your Voice Mail password and more.

•Contact Us online to make changes to your account: add Nextel Online and other services to your handheld, change rate plans, learn about your bill, and more. Simply click Contact Us to send us an email request. Our representatives will make every effort to respond to your request within 24 hours. Or, contact Customer Care at 1-800-639-6111 or dial 611 from your BlackBerry 6510. When overseas, contact Nextel Worldwide Customer Care for assistance, at +1-360-662-5202 (toll-free from your BlackBerry 6510).

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Nextel comm 6510 manual Customer Care, Nextel Services Guide

Contents

Nextel Services Guide BlackBerry 6510TMfor the Printer please do not print this pagePage Where Do I Start? Page Table of Contents Where Do I Start?Nextel Digital Cellular Voice Services IntroductionNextel Direct Connect Service to communicate with everyone.SM IntroductionNextel gives you more ways than anyone Customer Care Nextel Services GuideAccessories Nextel ServicesOrdering Information Driving TipsGetting Started Nextel Services GuideBattery Information Battery InformationUsing the Keyboard Network Registration and Coverage Status Nextel Services GuideNetwork Icon Registration and Coverage StatusRegistration and Coverage Status Network Registration and Coverage StatusNetwork Icon Message and Call Logs Nextel Services GuideNextel Digital Cellular Voice Services Making a Call Using One Time DialMaking a Call from the Address Book Making a Call Using One Time DialPlus Dialing Phone TipsEnding a Call Receiving a CallAdditional Phone Features Emergency CallsCaller ID Call Waiting & Call HoldConference Calling Call ForwardingNextel Nationwide Call CompletionSetting Up Your Voice Mail Box Nextel Voice MailRestaurant Reservations Setting Up Your Voice Mail BoxNextel Services Guide New Message IndicatorsReceiving Voice Mail Messages Logging Into Voice Mail Main Voice Mail MenuPlaying Messages Logging Into Voice MailRecovering Deleted Messages Changing Your PasswordSaving and Deleting Messages Nextel Services GuideRecording Your Active Greeting Nextel Direct Connect ServiceRecording Your Active Greeting Using the Push-to-TalkButton Using One Time DialPlacing Nextel Direct Connect Calls Nextel Services GuideUsing Applications While on a Call From the Address BookFrom the Phone Application Placing Nextel Direct Connect CallsTips for using Nextel Direct Connect Receiving Nextel Direct Connect CallsEnding a Call Nextel Services GuideCall Alerts Sending a Call AlertReceiving a Call Alert Call AlertsGroup Calls Making a Group CallTo Silence Nextel Direct Connect Calls and Alerts Nextel Services GuideBlackBerry Email Services from Nextel BlackBerry Email Services from NextelBlackBerry Web Client Create a New Account Nextel Services GuideCreate a New Account Login to an Existing Account Nextel OnlineBrowser Tips Nextel Services GuideNavigating Web Pages Accessing NOL Web SitesNavigating Web Pages Industry Solutions Nextel Services GuideJava Apps Accessing NOL Web SitesNextel Services Guide Nextel Terms and Conditions of ServiceOther Important Information Nextel Terms and Conditions of Service Nextel Services Guide Agreement, any credit balance remaining after the deposit is applied will be applied to any amounts that may become owing to the Company in the future except that, at Customer’s request, amounts of $50 or more will be released to the Customer at the latest address known to Company within 30 days of the Customer request. In all cases, Customer agrees that any remaining balance will be retained by Company in the event the postal service is unable to deliver the funds to the Customer at the latest address known to Company. Company reserves the right to interrupt Services if Service appears to have excessive charges, payments are delinquent, any unusual calling patterns are observed on Customer’s account, or during public safety emergencies. Such interruption may be done to protect Customer or Company as the Company determines in its sole discretion, but in no event shall the Company be liable to the Customer or to any third party by reason of interrupting or failing to cause an interruption of ServiceNextel Terms and Conditions of Service Company will reactivate Service. Company reserves the right to modify the terms of Service as a precondition to reactivating Service. If the Equipment is purchased on an installment basis, or credit, the Company may take possession of the Equipment, at any time wherever the same may be without legal process and without being responsible for loss and damageNextel Services Guide 20.NO WARRANTY SERVICE - COMPANY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO CUSTOMER IN CONNECTION WITH ITS USE OF THE SERVICE.IN NO EVENT SHALL COMPANY BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL OR OTHER INDIRECT DAMAGES TO THE FULL EXTENT THE SAME MAY BE DISCLAIMED BY LAW. CUSTOMER ACKNOWLEDGES THAT SERVICE INTERRUPTIONS WILL OCCUR FROM TIME TO TIME, AND AGREES TO HOLD COMPANY HARMLESS FOR ALL SUCH INTERRUPTIONSPatent and Trademark Information Patent and Trademark InformationNextel Services Guide MAT-05358-002 ASY-05721-002