Troubleshooting
If the camera fails to function as expected, check the list of common problems below before consulting your retailer or
| Problem |
| Cause/Solution | A | |
| Monitor is blank | • | Camera is off. | 20 | |
|
| • | Battery exhausted. | 20 | |
|
| • | Standby mode for saving power: press the | 15, 24 | |
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| • |
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| When flash lamp blinks red, wait until flash has | 30 | ||
|
| • | charged. |
| |
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| Camera and computer are connected via USB | 82 | ||
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| • | cable. |
| |
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| Camera and TV are connected via AV cable. | 80 | ||
| Monitor is hard to read | • | Adjust monitor brightness. | 100 | |
|
| • | Monitor is dirty. Clean monitor. | 118 | |
| Camera turns off without | • | Battery exhausted. | 20 | |
| warning | • | Camera has turned off automatically to save | 106 | |
|
| • | power. |
| |
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| Battery is cold. | 117 | ||
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| Date and time of recording are | • | Images taken while the clock is not set will | 16 | |
| not correct |
| have a time stamp of “00/00/0000 00:00”; |
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| movies will be dated “01/ 01/2011 00:00”. Set |
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| the correct date and time using Date in the |
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| • | setup menu. |
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Technical |
| Check camera clock regularly against more | 97 | ||
|
| accurate timepieces and reset as required. |
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| No indicators displayed in | Hide info is selected for Photo info. | 100 | ||
Notes | monitor | Select Show info. |
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Date imprint not available | Camera clock has not been set. | 16, 97 | |||
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| Date not being displayed on | • | Date imprint cannot be used with the current |
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| images even when Date | • | shooting mode. |
| |
| imprint is enabled | A feature that cannot be used with date | 102 | ||
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| imprint is selected. | ||
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| • Date imprint cannot be used when recording |
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| movies. |
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| Camera settings reset | The clock battery is exhausted; all settings were | 98 | ||
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| restored to their default values. |
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126