Troubleshooting
| Problem | Cause/Solution | A |
| Flash does not fire. | • The | 6, 29 |
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| set to W(Off). |
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| • Some scene modes that cannot turn on flash | 35 |
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| are selected. |
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| • Sport continuous mode is selected. | 46 |
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| • A feature that cannot be used with the flash is | 58 |
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| selected. |
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| Digital zoom cannot be used. | Digital zoom cannot be used in the following |
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| situations. |
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| • When Portrait or Night portrait is selected | 36, 37 |
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| for Scene mode. |
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| • When smart portrait mode is selected. | 44 |
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| • When | 55 |
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| Continuous. |
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| • When recording movies | 73 |
| Image mode not available. | • A feature that cannot be used with image | 58 |
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| mode is selected. |
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| • Available image modes differ according to the | 51 |
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| current shooting mode. |
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| No sound when shutter is | • Off is selected for Sound settings > Shutter | 105 |
| released. | sound in setup menu. |
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| • Do not block the speaker. | 4 |
| Images appear smeared. | Lens is dirty. Clean lens. | 118 |
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| Hues are unnatural. | White balance does not match light source. | 53 |
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| Randomly spaced bright pixels | The subject is dark, so shutter speed is too slow |
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Technical | (“noise”) appear in image. | or ISO sensitivity is too high. |
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| • Noise can be reduced by using flash. | 29 | |
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| • Select a lower ISO sensitivity. | 56 |
Notes | Images are too dark | • The | 6, 29 |
(underexposed). | set to W(Off). |
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| • Flash window is blocked. | 22 | |
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| • Subject is beyond flash range. | 29 |
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| • Adjust exposure compensation. | 33 |
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| • Raise the ISO sensitivity. | 56 |
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| • Subject is backlit. Select the Backlight scene | 29, 41 |
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| mode, or set the flash mode to X(fill flash). |
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| Images are too bright | Adjust exposure compensation. | 33 |
| (overexposed). |
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128