4.1 Troubleshooting

Error Code

Error Message

 

PROBABLE CAUSE

SOLUTION

 

 

 

 

 

031*

System data file

SD Memory Card not

• Press the Reset Button

 

not found

 

installed

• Reprogramme the Hybrid IP-PBX

 

 

 

 

032*

System

• Bad connection of SD

• Replace the SD Memory Card

 

Memory Card

 

initialization file

 

• Replace the Main Board (be sure to

 

SD Memory Card

 

not found

turn off the Hybrid IP-PBX when

 

 

 

malfunction

replacing)

033*

Card initialization

 

Main Board

 

 

file not found

 

 

 

malfunction

 

 

 

 

 

034*

LCD file not found

 

 

 

 

 

 

 

 

 

 

035*

System data file

 

 

 

 

access error

 

 

 

 

 

 

 

 

036*

System

 

 

 

 

initialization file

 

 

 

 

access error

 

 

 

 

 

 

 

 

037*

Card initialization

 

 

 

 

file access error

 

 

 

 

 

 

 

 

038*

LCD file access

 

 

 

 

error

 

 

 

 

 

 

 

 

090

Over Card

Too many optional

• Reduce the number of optional service

 

Limitation

 

service cards installed

cards

 

 

 

 

 

091*

PT connection

Too many PTs

• Reduce the number of PTs

 

over

 

connected

 

 

 

 

 

 

200

LPR start up error

Optional service card

• Pull out and re-insert the

 

(ROM NG)

 

malfunction: DLC, BRI,

corresponding optional service card

 

 

 

IP-GW

• Press the Rest Button

201*

LPR start up error

 

 

 

 

 

• Replace the corresponding optional

 

(RAM NG)

 

 

 

 

 

 

service card

 

 

 

 

 

202*

LPR start up error

Optional service card

• Pull out and re-insert the

 

(No Program)

 

malfunction: DLC, BRI,

corresponding optional service card

 

 

 

IP-GW

• Press the Rest Button

203*

LPR start up error

 

 

 

• Update the software of the

 

(Version NG)

 

 

 

 

 

 

corresponding optional service card

204*

LPR start up error

 

 

 

 

• Replace the corresponding optional

 

(Download NG)

 

 

 

 

 

service card

 

 

 

 

205*

LPR start up error

 

 

 

 

 

 

(No response)

 

 

 

 

 

 

 

 

206

LPR start up error

 

 

 

 

(Card type NG)

 

 

 

 

 

 

 

 

207

LPR start up error

 

 

 

 

(Check SUM NG)

 

 

 

 

 

 

 

 

168 Installation Manual

Page 168
Image 168
Panasonic KX-TDA30 installation manual Rom Ng, Ip-Gw, Ram Ng

KX-TDA30 specifications

The Panasonic KX-TDA30 is a versatile and efficient hybrid telephone system designed to cater to the communication needs of small to medium-sized businesses. This advanced PBX (Private Branch Exchange) system integrates traditional analog telephony with digital and VoIP technologies, allowing organizations to create a unified communication environment that enhances productivity and collaboration.

One of the standout features of the KX-TDA30 is its scalability. The system supports up to 30 extensions and can easily expand as the business grows. This adaptability makes it an ideal solution for companies that anticipate future expansion. Additionally, with its modular design, users can seamlessly integrate various telephony options, including analog, digital, and IP phones.

The KX-TDA30 supports advanced call management features such as Caller ID, call forwarding, call waiting, and automated attendant services. These functionalities not only streamline communication but also enhance customer service by ensuring that calls are efficiently managed. The system’s built-in voicemail capabilities enable users to never miss important messages, allowing for enhanced communication both internally and externally.

Moreover, the Panasonic KX-TDA30 incorporates advanced technologies such as VoIP (Voice over Internet Protocol). By leveraging the internet for telephony services, businesses can significantly reduce calling costs, particularly for long-distance and international calls. The wealth of features that come with VoIP integration includes conferencing capabilities, which facilitate real-time collaboration among remote employees.

For ease of use, the KX-TDA30 features intuitive programming and installation processes. The system is equipped with a digital display that provides vital information and notifications, assisting users in navigating the various functionalities. The comprehensive user manuals and support from Panasonic help ensure a smooth setup and operation.

In terms of reliability, the KX-TDA30 offers robust performance with minimal downtime. It is built with high-quality components that ensure durability, making it a worthwhile investment for businesses. The system's energy-efficient design also contributes to lower operational costs, making it an environmentally friendly choice.

In summary, the Panasonic KX-TDA30 is a feature-rich hybrid telephone system that meets the diverse communication needs of modern businesses. Its scalability, advanced call management features, VoIP technology, and user-friendly design make it an excellent choice for organizations looking to enhance their communication infrastructure. With the KX-TDA30, companies can improve their operational efficiency, support growth, and elevate customer service experiences.