![4.1Troubleshooting](/images/new-backgrounds/61977/61977311x1.webp)
4.1 Troubleshooting
4.1Troubleshooting
4.1.1Installation
PROBLEM | PROBABLE CAUSE | SOLUTION |
|
|
|
Extension does not operate. | Bad extension card. | Exchange the card for a known working one. |
| Bad connection between the | Take the telephone and plug it into the same |
| Hybrid | extension port using a short telephone cord. |
| telephone. | If the telephone works, then the connection |
|
| between the Hybrid |
|
| telephone must be repaired. |
| A telephone with an | Use a |
| relay is connected. | Set the |
|
| the "OUT" or "OFF" position. |
| Bad telephone. | Take the telephone and plug it into another |
|
| extension port that is working. If the |
|
| telephone does not work, replace the |
|
| telephone. |
| The number of terminal | Connect an additional AC adaptor. |
| equipment exceeds the |
|
| capacity of the Hybrid IP- |
|
| PBX with the supplied AC |
|
| adaptor only. |
|
|
|
|
Improper operation. |
| Press the Reset Button (refer to "4.1.4 Using |
|
| the Reset Button"). |
|
|
|
Noise on external paging. | Induced noise on the wire | Use a shielded cable as the connection wire |
| between the Hybrid | between the Hybrid |
| and the amplifier. | short shielded cable is recommended. |
|
|
|
Distorted external music. | Excessive input level from | Decrease the output level of the external |
| external music source. | music source by using the volume control on |
|
| the music source. |
|
|
|
Alternate Calling— Ring/Voice | Switch the calling mode to | |
and Live Call Screening | Set the LCS mode to "Private". | |
(LCS) do not function as set | are not available with |
|
when using a Wireless Phone | Wireless Phones. |
|
|
| |
|
| |
|
|
|
The ALARM indicator on the | A major system error occurs | See the error log using the |
front of the cabinet turns on | in the Hybrid | Maintenance Console (refer to "4.1.5 |
red. |
| Troubleshooting by Error Log"). |
|
|
|
156 Installation Manual