1.1 System Highlights
1.1System Highlights
1.1.1System Highlights
Networking Features
This Hybrid
Virtual Private Network (VPN)
VPN is a service provided by the telephone company. It uses an existing line as if it were a private line.
Voice over Internet Protocol (VoIP) Network
The PBX can connect to another PBX via an
Built-in Small Call Centre Features
An incoming call distribution group can be used as a small call centre with the following features:
Queuing Feature
When a preprogrammed number of extensions in an incoming call distribution group are busy, additional incoming calls can wait in a queue. While calls are waiting in the queue, the calls are handled by the Queuing Time Table, which can be assigned for each time mode (day/lunch/break/night).
Log-in/Log-out
Incoming call distribution group members can join
VIP Call
It is possible to assign a priority to incoming call distribution groups. If an extension belongs to multiple groups and the extension becomes idle, queuing calls in the groups will be distributed to the extension in priority order.
Computer Telephony Integration (CTI) Features
Connecting a personal computer (PC) to this Hybrid
Voice Mail Features
This Hybrid
Portable Station (PS) Features
PSs (e.g.,
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