4.1 Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

Error Code

Error Message

 

PROBABLE CAUSE

 

SOLUTION

 

 

 

 

 

 

230*

Card

Optional service card

See if the corresponding optional

 

disconnected

 

not installed properly

 

service card is installed properly

 

 

Optional service card

Pull out and re-insert the

 

 

 

malfunction

 

corresponding optional service card

 

 

Main Board

Press the Rest Button

 

 

 

malfunction

Replace the corresponding optional

 

 

 

 

 

service card

 

 

 

 

Replace the Main Board (be sure to

 

 

 

 

 

turn off the Hybrid IP-PBX when

 

 

 

 

 

replacing)

 

 

 

 

 

 

231

LPR alive check

Optional service card

See if the corresponding optional

 

error

 

malfunction: DLC, BRI,

 

service card is installed properly

 

 

 

IP-GW

Pull out and re-insert the

232

MPR-LPR

 

 

 

Main Board (MPR)

 

corresponding optional service card

 

communication

 

 

 

malfunction

Press the Rest Button

 

error

 

 

 

 

 

Replace the corresponding optional

233

LPR data check

 

 

 

 

 

service card

 

error

 

 

 

 

 

 

Replace the Main Board (be sure to

 

 

 

 

234

DPLL clock failure

 

 

 

 

 

turn off the Hybrid IP-PBX when

 

 

 

 

 

 

 

 

 

 

replacing)

 

 

 

 

 

 

251

MSG DSP failure

Optional service card

See if the corresponding optional

 

 

 

malfunction: MSG

 

service card is installed properly

 

 

 

 

Replace the corresponding optional

 

 

 

 

 

service card

 

 

 

 

 

 

300*

Digital trunk out of

Network (digital trunk)

Check the signals from the network

 

synchronization

 

malfunction

Check the cable

301*

Digital trunk RAI

 

 

 

 

 

reception

 

 

 

 

 

 

 

 

 

 

302*

Digital trunk AIS

 

 

 

 

 

reception

 

 

 

 

 

 

 

 

 

 

303*

Multiframe out of

 

 

 

 

 

synchronization

 

 

 

 

 

 

 

 

 

 

304*

Frame error

 

 

 

 

 

 

 

 

 

 

305*

Data Link failure

Data link between the

Check the connection between the CS

 

 

 

CS and DLC card/

 

and DLC card/hybrid extension port

 

 

 

hybrid extension port

Check the connection between the

 

 

 

failed

 

network and BRI card

 

 

Data link between the

 

 

 

 

 

network and BRI card

 

 

 

 

 

failed

 

 

 

 

 

 

 

 

307

LAN No Carrier

IP-GW card not

Check the connection between the

 

 

 

connected to the LAN

 

LAN and IP-GW card

 

 

 

 

 

 

Installation Manual 169

Page 169
Image 169
Panasonic KX-TDA30 installation manual Mpr-Lpr

KX-TDA30 specifications

The Panasonic KX-TDA30 is a versatile and efficient hybrid telephone system designed to cater to the communication needs of small to medium-sized businesses. This advanced PBX (Private Branch Exchange) system integrates traditional analog telephony with digital and VoIP technologies, allowing organizations to create a unified communication environment that enhances productivity and collaboration.

One of the standout features of the KX-TDA30 is its scalability. The system supports up to 30 extensions and can easily expand as the business grows. This adaptability makes it an ideal solution for companies that anticipate future expansion. Additionally, with its modular design, users can seamlessly integrate various telephony options, including analog, digital, and IP phones.

The KX-TDA30 supports advanced call management features such as Caller ID, call forwarding, call waiting, and automated attendant services. These functionalities not only streamline communication but also enhance customer service by ensuring that calls are efficiently managed. The system’s built-in voicemail capabilities enable users to never miss important messages, allowing for enhanced communication both internally and externally.

Moreover, the Panasonic KX-TDA30 incorporates advanced technologies such as VoIP (Voice over Internet Protocol). By leveraging the internet for telephony services, businesses can significantly reduce calling costs, particularly for long-distance and international calls. The wealth of features that come with VoIP integration includes conferencing capabilities, which facilitate real-time collaboration among remote employees.

For ease of use, the KX-TDA30 features intuitive programming and installation processes. The system is equipped with a digital display that provides vital information and notifications, assisting users in navigating the various functionalities. The comprehensive user manuals and support from Panasonic help ensure a smooth setup and operation.

In terms of reliability, the KX-TDA30 offers robust performance with minimal downtime. It is built with high-quality components that ensure durability, making it a worthwhile investment for businesses. The system's energy-efficient design also contributes to lower operational costs, making it an environmentally friendly choice.

In summary, the Panasonic KX-TDA30 is a feature-rich hybrid telephone system that meets the diverse communication needs of modern businesses. Its scalability, advanced call management features, VoIP technology, and user-friendly design make it an excellent choice for organizations looking to enhance their communication infrastructure. With the KX-TDA30, companies can improve their operational efficiency, support growth, and elevate customer service experiences.