4.1 Troubleshooting
Error Code | Error Message |
| PROBABLE CAUSE |
| SOLUTION |
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310* | Port Link Failure | • | Voice Mail malfunction | • | Check the Voice Mail |
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| • | Ports defective on | • | See if the corresponding optional |
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| optional service card: |
| service card is installed properly |
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| DLC | • | Replace the corresponding optional |
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| service card |
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390 | Digital signal | • | Synchronisation of | • | This information is logged when |
| synchronization |
| digital line established |
| synchronisation of digital line is |
| established |
| or restored |
| established, and does not indicate an |
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| error condition that needs to be solved |
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391 | Data Link | • | Connection with PC | • | This information is logged when |
| established |
| Phone/PC Console or |
| connection with PC Phone/PC |
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| Voice Mail (DPT |
| Console or Voice Mail (DPT |
|
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| Integration) |
| Integration) is established, and does |
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| established or restored |
| not indicate an error condition that |
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| needs to be solved. |
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| However, if this is logged frequently |
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| (with "305 Data Link failure"), check the |
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| connection as it may not be done |
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| properly. |
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392 | Clock master card | • | Clock master card has | • | Check if the proper card is selected as |
| selected |
| been changed to the |
| the new clock master card |
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| one indicated by the |
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| sub code |
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393 | LAN Carrier | • | • | This information is logged when | |
| detected |
| to the LAN |
| synchronisation of LAN is established |
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510* | SMDR disconnect | • | • | Check the | |
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| connected | • | Check the terminal equipment |
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| • | Breaking of |
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| cable |
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| • | Printer (terminal |
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| equipment) |
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| malfunction |
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170 Installation Manual