4.1 Troubleshooting

System Start-up and On-line Operation

Error Code

Error Message

 

PROBABLE CAUSE

 

SOLUTION

 

 

 

 

 

000*

MPR WDT

Main Board (MPR)

• Press the Reset Button

 

overflow

 

malfunction

• Reprogramme the Hybrid IP-PBX

 

 

 

 

001

SDRAM bit error

Erroneous processing

• Replace the Main Board (be sure to

 

 

 

of Main Board (MPR)

 

turn off the Hybrid IP-PBX when

 

 

 

software

 

replacing)

 

 

• Software error due to

 

 

 

 

 

external factors

 

 

 

 

 

 

 

002

System Restart

Reset Button is

• Ignore if not frequent

 

 

 

pressed

• Press the Reset Button

 

 

 

 

 

 

Power failure

• Reprogramme the Hybrid IP-PBX

 

 

 

 

 

 

Main Board

• Replace the Main Board (be sure to

 

 

 

malfunction

 

turn off the Hybrid IP-PBX when

 

 

Erroneous processing

 

replacing)

 

 

 

of Main Board software

 

 

 

 

• Software error due to

 

 

 

 

 

external factors

 

 

 

 

 

 

 

011*

DC power down

AC power down

• Check the power supply system

 

 

Power supply circuit

• See if the AC cord is connected

 

 

 

(Main Board)

 

properly

 

 

 

malfunction

• Check the AC cord

 

 

Detection of over

• Replace the AC cord (be sure to turn

 

 

 

current (short circuit on

 

 

 

 

off the Hybrid IP-PBX when replacing)

 

 

 

optional service cards)

 

 

 

 

• Replace the Main Board (be sure to

 

 

 

 

 

turn off the Hybrid IP-PBX when

 

 

 

 

 

replacing)

 

 

 

 

• Remove the optional service cards and

 

 

 

 

 

restart the Hybrid IP-PBX

 

 

 

 

 

012*

MPR RAM

Battery out

• Replace the Main Board (be sure to

 

battery low

Main Board (MPR)

 

turn off the Hybrid IP-PBX when

 

 

 

replacing)

 

 

 

malfunction

 

 

 

 

 

 

 

 

 

 

 

016

CS overload

Defective cable

• Check the cable diameter and length

 

 

CS malfunction

Replace the CS

 

 

 

 

 

 

017

BRI port overload

Defective cable

Check the cable

 

 

Defective ISDN

• Replace the defective terminal

 

 

 

terminal equipment

 

equipment

 

 

Optional service card

• Check the number of connected

 

 

 

malfunction: BRI

 

terminal equipment

 

 

 

 

• Replace the corresponding optional

 

 

 

 

 

service card

 

 

 

 

 

 

166 Installation Manual

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Panasonic KX-TDA30 installation manual System Start-up and On-line Operation, Mpr Wdt, Mpr Ram

KX-TDA30 specifications

The Panasonic KX-TDA30 is a versatile and efficient hybrid telephone system designed to cater to the communication needs of small to medium-sized businesses. This advanced PBX (Private Branch Exchange) system integrates traditional analog telephony with digital and VoIP technologies, allowing organizations to create a unified communication environment that enhances productivity and collaboration.

One of the standout features of the KX-TDA30 is its scalability. The system supports up to 30 extensions and can easily expand as the business grows. This adaptability makes it an ideal solution for companies that anticipate future expansion. Additionally, with its modular design, users can seamlessly integrate various telephony options, including analog, digital, and IP phones.

The KX-TDA30 supports advanced call management features such as Caller ID, call forwarding, call waiting, and automated attendant services. These functionalities not only streamline communication but also enhance customer service by ensuring that calls are efficiently managed. The system’s built-in voicemail capabilities enable users to never miss important messages, allowing for enhanced communication both internally and externally.

Moreover, the Panasonic KX-TDA30 incorporates advanced technologies such as VoIP (Voice over Internet Protocol). By leveraging the internet for telephony services, businesses can significantly reduce calling costs, particularly for long-distance and international calls. The wealth of features that come with VoIP integration includes conferencing capabilities, which facilitate real-time collaboration among remote employees.

For ease of use, the KX-TDA30 features intuitive programming and installation processes. The system is equipped with a digital display that provides vital information and notifications, assisting users in navigating the various functionalities. The comprehensive user manuals and support from Panasonic help ensure a smooth setup and operation.

In terms of reliability, the KX-TDA30 offers robust performance with minimal downtime. It is built with high-quality components that ensure durability, making it a worthwhile investment for businesses. The system's energy-efficient design also contributes to lower operational costs, making it an environmentally friendly choice.

In summary, the Panasonic KX-TDA30 is a feature-rich hybrid telephone system that meets the diverse communication needs of modern businesses. Its scalability, advanced call management features, VoIP technology, and user-friendly design make it an excellent choice for organizations looking to enhance their communication infrastructure. With the KX-TDA30, companies can improve their operational efficiency, support growth, and elevate customer service experiences.