Panasonic KX-TDA30 System Start-upand On-lineOperation, Error Code, Error Message, Probable Cause

4.1 Troubleshooting

System Start-up and On-line Operation

Error Code	Error Message		PROBABLE CAUSE		SOLUTION
000*	MPR WDT	•	Main Board (MPR)	• Press the Reset Button
	overflow		malfunction	• Reprogramme the Hybrid IP-PBX
001	SDRAM bit error	•	Erroneous processing	• Replace the Main Board (be sure to
			of Main Board (MPR)		turn off the Hybrid IP-PBX when
			software		replacing)
		• Software error due to
			external factors
002	System Restart	•	Reset Button is	• Ignore if not frequent
			pressed	• Press the Reset Button
		•	Power failure	• Reprogramme the Hybrid IP-PBX
		•	Main Board	• Replace the Main Board (be sure to
			malfunction		turn off the Hybrid IP-PBX when
		•	Erroneous processing		replacing)
			of Main Board software
		• Software error due to
			external factors
011*	DC power down	•	AC power down	• Check the power supply system
		•	Power supply circuit	• See if the AC cord is connected
			(Main Board)		properly
			malfunction	• Check the AC cord
		•	Detection of over	• Replace the AC cord (be sure to turn
			current (short circuit on
					off the Hybrid IP-PBX when replacing)
			optional service cards)
				• Replace the Main Board (be sure to
					turn off the Hybrid IP-PBX when
					replacing)
				• Remove the optional service cards and
					restart the Hybrid IP-PBX
012*	MPR RAM	•	Battery out	• Replace the Main Board (be sure to
	battery low	•	Main Board (MPR)		turn off the Hybrid IP-PBX when
					replacing)
			malfunction
016	CS overload	•	Defective cable	• Check the cable diameter and length
		•	CS malfunction	•	Replace the CS
017	BRI port overload	•	Defective cable	•	Check the cable
		•	Defective ISDN	• Replace the defective terminal
			terminal equipment		equipment
		•	Optional service card	• Check the number of connected
			malfunction: BRI		terminal equipment
				• Replace the corresponding optional
					service card

166 Installation Manual