4.1 Troubleshooting

 

 

 

 

 

 

 

 

 

 

Error Code

Error Message

 

PROBABLE CAUSE

SOLUTION

 

 

 

 

 

020*

SD file access

SD Memory Card

• Press the Reset Button

 

error

 

malfunction

• Reprogramme the Hybrid IP-PBX

 

 

 

 

 

 

• Bad connection of SD

• Replace the SD Memory Card

 

 

 

Memory Card

 

 

 

• Replace the Main Board (be sure to

 

 

Main Board

 

 

turn off the Hybrid IP-PBX when

 

 

 

malfunction

replacing)

021*

SD Memory Card

SD Memory Card not

 

 

disconnected

 

installed

 

 

 

• Bad connection of SD

 

 

 

 

Memory Card

 

 

 

SD Memory Card

 

 

 

 

malfunction

 

 

 

Main Board

 

 

 

 

malfunction

 

 

 

 

 

 

022*

Not enough free

Not enough memory

• Delete the files whose file names start

 

space on SD card

 

space available to save

with "$" from SD Memory Card

 

 

 

the system data, or to

Note

 

 

 

upload system files

 

 

 

Do not delete the "PMPR" file; it is the

 

 

 

from the KX-TDA

 

 

 

Maintenance Console

programme file of the Main Board

 

 

 

 

(MPR).

 

 

 

 

 

023*

System data file

Old system files on SD

• Restore the backup files

 

version error

 

Memory Card

Re-install the software

024*

System

Defective system files

 

 

on SD Memory Card

 

 

initialization file

 

 

 

 

 

 

 

version error

 

 

 

 

 

 

 

 

025*

Card initialization

 

 

 

 

file version error

 

 

 

 

 

 

 

 

026*

LCD file version

 

 

 

 

error

 

 

 

 

 

 

 

 

027*

System data file

 

 

 

 

checksum error

 

 

 

 

 

 

 

 

028*

System

 

 

 

 

initialization file

 

 

 

 

checksum error

 

 

 

 

 

 

 

 

029*

Card initialization

 

 

 

 

file checksum

 

 

 

 

error

 

 

 

 

 

 

 

 

030*

LCD file

 

 

 

 

checksum error

 

 

 

 

 

 

 

 

Installation Manual 167

Page 167
Image 167
Panasonic KX-TDA30 installation manual Probable Cause Solution

KX-TDA30 specifications

The Panasonic KX-TDA30 is a versatile and efficient hybrid telephone system designed to cater to the communication needs of small to medium-sized businesses. This advanced PBX (Private Branch Exchange) system integrates traditional analog telephony with digital and VoIP technologies, allowing organizations to create a unified communication environment that enhances productivity and collaboration.

One of the standout features of the KX-TDA30 is its scalability. The system supports up to 30 extensions and can easily expand as the business grows. This adaptability makes it an ideal solution for companies that anticipate future expansion. Additionally, with its modular design, users can seamlessly integrate various telephony options, including analog, digital, and IP phones.

The KX-TDA30 supports advanced call management features such as Caller ID, call forwarding, call waiting, and automated attendant services. These functionalities not only streamline communication but also enhance customer service by ensuring that calls are efficiently managed. The system’s built-in voicemail capabilities enable users to never miss important messages, allowing for enhanced communication both internally and externally.

Moreover, the Panasonic KX-TDA30 incorporates advanced technologies such as VoIP (Voice over Internet Protocol). By leveraging the internet for telephony services, businesses can significantly reduce calling costs, particularly for long-distance and international calls. The wealth of features that come with VoIP integration includes conferencing capabilities, which facilitate real-time collaboration among remote employees.

For ease of use, the KX-TDA30 features intuitive programming and installation processes. The system is equipped with a digital display that provides vital information and notifications, assisting users in navigating the various functionalities. The comprehensive user manuals and support from Panasonic help ensure a smooth setup and operation.

In terms of reliability, the KX-TDA30 offers robust performance with minimal downtime. It is built with high-quality components that ensure durability, making it a worthwhile investment for businesses. The system's energy-efficient design also contributes to lower operational costs, making it an environmentally friendly choice.

In summary, the Panasonic KX-TDA30 is a feature-rich hybrid telephone system that meets the diverse communication needs of modern businesses. Its scalability, advanced call management features, VoIP technology, and user-friendly design make it an excellent choice for organizations looking to enhance their communication infrastructure. With the KX-TDA30, companies can improve their operational efficiency, support growth, and elevate customer service experiences.