
Troubleshooting
If the camera fails to function as expected, check the list of common problems below before consulting your retailer or
| Problem |
| Cause/Solution | A | |
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| • | Camera is off. | ||
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| • | Battery is exhausted. | ||
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| • | Standby mode for saving power: Press the power switch, | ||
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| • | mode dial. | ||
| Monitor and | Monitor and electronic viewfinder cannot be used | |||
| electronic |
| simultaneously. Press the xbutton to alternate between |
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| viewfinder are | • | displays. |
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| blank. | Camera and computer are connected via USB cable. | |||
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| • | Camera and TV are connected via A/V cable or HDMI | ||
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| • | cable. |
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| Interval timer shooting in progress. | |||
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| • | The camera cannot be turned on while connected to an | ||
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| electrical outlet via the Charging AC Adapter. |
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| • | Ambient lighting too bright: use electronic viewfinder or | ||
| Monitor is hard to | • | move to darker location. |
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| read. | Adjust monitor brightness. | |||
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| • | Monitor is dirty. Clean monitor. | ||
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Technical | The electronic |
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viewfinder is hard | Adjust diopter adjustment control. | ||||
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| to read. |
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Notes |
| • You cannot switch the display in the following situations: | |||
Display does not |
| - While recording or playing back movies | |||
switch to monitor |
| - While recording or playing back voice memos | |||
and | (or electronic |
| - During interval timer shooting | ||
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Index | viewfinder) when |
| - While connected to a printer | ||
the xbutton is | • | - While displaying image deletion screens | |||
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| pressed. | You cannot switch the display while displaying a certain | |||
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| error message. |
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| • | Battery is exhausted. | ||
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| • | Camera has turned off automatically to save power. | ||
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| • | Inside of the camera has become hot. Leave the camera | - | |
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| • | off until the inside of the camera has cooled. | ||
| Camera turns off | Battery is cold. | |||
| without warning. | • | The camera turns off if it is connected to the Charging AC | ||
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| • | Adapter while it is turned on. | ||
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| The camera turns off if the USB cable is disconnected | |||
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| while the camera is connected to a computer or printer. |
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| Connect the USB cable again. |
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