Troubleshooting

Electronically Controlled Cameras

In extremely rare instances,unusual characters may appear inthe monitor and the camera may stop functioning. In most cases, this phenomenon is caused by a strong external static charge. Turn the camera off, remove and replace the battery, then turn the camera on again. In the event of continued malfunction, contact your retailer or Nikon-authorized service representative. Note that disconnecting the power source as described above may result in the loss of any data not recorded to internal memory or the memory card at the time the problem occurred. Data already recorded will not be affected.

Shooting

 

Problem

 

Cause/Solution

A

 

Cannot set to

Disconnect the HDMI cable or USB cable.

138, 141, 147

 

shooting mode

 

 

 

 

 

 

 

 

 

 

• When camera is in playback mode, press the cor

32

 

No picture taken

 

shutter-release button.

 

 

• When menus are displayed, press the dbutton.

13

 

when shutter-

 

•

Battery is exhausted.

26

 

release button is

 

• The built-in flash is not raised during the Night portrait

35, 47, 51

 

pressed.

 

 

or Backlight scene modes.

 

 

 

 

 

 

 

• When flash indicator blinks, flash is charging.

36

 

 

 

 

 

 

• The intended subject is one with which autofocus does

31

 

 

 

not perform well.

 

Technical

Camera cannot

• Set AF assist in the setup menu to Auto.

163

•

The focus mode is set to E(manual focus).

38, 40

 

focus.

• Subject not in focus area when shutter-release button

30, 90

 

 

pressed halfway.

 

Notes

 

 

 

 

• Turn camera off and then on again.

21

 

 

 

 

 

 

 

and

 

•

Use flash.

34

Pictures are

• Use vibration reduction and motion detection.

160, 162

Index

• Use D(Best Shot Selector).

86

blurred.

• Use a tripod to stabilize the camera (use with the self-

37

 

 

 

 

 

 

timer for best results).

 

 

 

 

 

 

 

Bright specks

 

 

 

 

appear in pictures

Flash is reflecting off particles in air. Turn flash W(off).

34

 

shot using flash.

 

 

 

 

 

 

 

 

 

• Flash is set to W(off ).

34

 

 

• Some scene modes that cannot turn on flash are selected.

45

 

Flash does not fire.

•

Smart portrait mode is selected, with Blink proof set to

58

 

 

 

On.

 

 

 

• Sport continuous mode is selected.

62

 

 

• Another function that is set now is restricting the flash.

96

 

 

 

 

 

190