Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

Problem

Cause/Solution

A

 

 

 

• Off is selected for Digital zoom in the setup menu.

164

 

 

 

• Digital zoom cannot be used in the following situations.

 

 

 

 

- When focus mode is set to E(manual focus)

38, 40

 

 

 

- When Portrait, Night portrait, Night landscape,

46, 47, 49, 51, 52

 

 

Digital zoom

Fireworks show or Backlit scene HDR is selected for

 

 

 

scene mode

 

 

 

cannot be used.

43

 

 

- When scene auto selector is chosen

 

 

 

 

 

 

- When smart portrait mode is selected

55

 

 

 

- When subject tracking mode is selected

59

 

 

 

- When Multi-shot 16 is set for Continuous in the

86

 

 

 

shooting menu

 

 

 

 

 

 

 

 

 

When the inside of the camera becomes hot, the shutter

 

 

 

Range of settable

speed is restricted automatically. When the shutter speed

 

 

 

reaches a restricted minimum speed, the shutter speed

 

 

 

shutter speeds is

–

 

 

display blinks twice in the monitor during shooting. Leave

 

 

narrow.

 

 

 

the camera for a while until the temperature drops, and then

 

 

 

 

 

 

 

 

set the shutter speed.

 

 

 

 

 

 

 

 

Image size not

Another function that is set now is restricting Image size.

96

 

 

available.

 

 

 

 

 

 

 

 

 

 

 

 

• Off is selected for Shutter sound under Sound settings

165

 

 

 

in the setup menu.

 

 

 

 

• Continuous H, Continuous L, BSS or Multi-shot 16 is

86

 

 

 

selected for Continuous in the shooting menu.

 

 

 

No sound when

• A setting other than Off is selected for Auto bracketing.

89

Technical

 

shutter is released.

• Museum is selected in scene mode.

50

 

 

 

 

• Smile timer or Blink proof is set to On for smart portrait

57, 58

 

 

 

mode.

 

 

 

 

• Sport continuous mode is selected.

62

Notes

 

 

• Do not block the speaker.

5, 28

 

 

 

 

 

 

 

 

 

AF-assist

Off is selected for AF assist in the setup menu. Even when

 

and

 

illuminator does

Auto is set, AF-assist illuminator may not light depending on

163

 

not light.

the AF area position or scene mode.

 

Index

 

 

 

 

 

 

 

 

 

Pictures appear

Lens is dirty. Clean lens.

175

 

 

smeared.

 

 

 

 

 

 

 

 

 

 

 

Colors are

White balance does not match light source.

82

 

 

unnatural.

 

 

 

 

 

 

 

 

 

 

 

 

As the subject is dark, shutter speed is too slow or ISO

 

 

 

Randomly spaced

sensitivity is too high. Noise can be reduced by:

 

 

 

• Using flash.

34

 

 

bright pixels

 

 

• Specifying a lower ISO sensitivity setting.

84

 

 

(“noise”) appear in

 

 

• Applying Noise reduction in the shooting menu to suit

94

 

 

image.

 

 

situations.

 

 

 

 

 

 

 

 

• Using a scene mode which has noise reduction ability.

45

 

 

 

 

 

 

191