Troubleshooting
| Problem | Cause/Solution | A |
| Pictures are blurred. | • Use flash. | |
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| • Use ISO sensitivity>High ISO sensitivity | |
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| auto in the shooting menu. |
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| • Use electronic vibration reduction or motion | |
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| detection. | |
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| • Use BSS. | |
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| • Use tripod and | |
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| Bright specks appear in | Flash is reflecting off particles in air. Turn flash | |
| pictures taken with flash. | off. |
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| Flash does not fire. | • Flash is off. | |
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| • Some scene modes that cannot turn on flash | |
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| are selected. |
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| • Dmode is selected. | |
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| • Continuous, | |
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| selected for the Continuous setting. |
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| Optical zoom cannot be used. | Optical zoom cannot be used while recording | |
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| movies. |
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| Digital zoom cannot be used. | Digital zoom is set to Off in the setup menu. | |
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| Digital zoom is not available in the following |
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| situations. |
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| • When Scene auto selector, Portrait, or | |
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| Night portrait is selected for scene mode. |
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| • When shooting in smile mode | |
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| • Just before recording a movie (up to 2× can | |
Technical |
| be applied while recording movies). |
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| • When | ||
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| Continuous setting. |
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Notes | Image mode not available. | Image mode cannot be adjusted when Multi- | |
| shot 16 is selected for the Continuous setting. |
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| No sound when shutter is | • Off is selected for Sound settings>Shutter | |
| released. | sound in setup menu. |
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| • Continuous, | |
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| selected for the Continuous setting in |
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| shooting menu. |
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| • d(Sports scene mode) or l(Museum | |
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| scene mode) is selected. |
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| • Dmode is selected. | |
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| • The speaker is being blocked. Do not cover it. | |
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| Pictures appear smeared. | Lens is dirty. Clean lens. | |
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| Colors are unnatural. | White balance does not match light source. | |
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