Troubleshooting

Problem

Cause/Solution

A

Randomly spaced bright pixels

Shutter speed too slow or ISO sensitivity is high as

 

(“noise”) appear in image.

the subject is dark. Noise can be reduced by:

 

 

• Using flash.

28

 

• Specifying a lower ISO sensitivity setting.

99

 

• Using a scene mode which has noise

34-39

 

reduction ability.

 

 

 

 

Pictures are too dark

• Flash is off.

28

(underexposed).

• Flash window is blocked.

22

 

• Subject is beyond flash range.

28

 

• Adjust exposure compensation.

32

 

• Select High ISO sensitivity auto for ISO

99

 

sensitivity in the shooting menu, or raise the

 

 

ISO sensitivity.

 

 

• Subject is backlit. Select o(Backlight scene

28, 39

 

mode) or use fill flash.

 

 

 

 

Pictures are too bright

Adjust exposure compensation.

32

(overexposed).

 

 

 

 

 

Unexpected results when flash

If taking pictures with V(auto with red-eye

28, 35

set to V(auto with red-eye

reduction) or fill flash with slow sync and red-eye

 

reduction).

reduction when scene mode is set to Night

 

 

portrait, In-Camera Red Eye Fix may be applied to

 

 

areas not affected by red-eye. Use any scene mode

 

 

other than Night portrait, and change the flash

 

 

to any other settings other than V(auto with

 

 

red-eye reduction) and try shooting again.

 

Playback

Problem

Cause/Solution

A

File cannot be played back.

• File or folder was overwritten or renamed by

–

 

computer or other make of camera.

 

 

• Interval timer photography in progress:

98

 

pictures cannot be played back until

 

 

recording is complete.

 

 

 

 

Cannot zoom in on picture.

Playback zoom cannot be used with movies,

 

 

small pictures, or pictures that have been

–

 

cropped to below 320 × 240.

 

 

 

 

Notes Technical

141