If the camera fails to function as expected, check the list of common problems below before consulting your retailer or
Problem |
| Cause/Solution | A |
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| Wait for recording to end. |
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| If the problem persists, turn the camera off. |
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| If the camera does not turn off, remove and |
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| reinsert the battery or batteries or, if you are |
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The camera is on but does | using an AC adapter, disconnect and reconnect |
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not respond. | the AC adapter. |
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| Note that although any data currently being |
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| recorded will be lost, data that have already |
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| been recorded will not be affected by |
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| removing or disconnecting the power source. |
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| • | Confirm all connections. |
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| • | Off is selected for Charge by computer in |
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| • | the setup menu. |
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| When charging by connecting the camera to |
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| a computer, battery charging stops when |
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| • | the camera is turned off. |
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Battery inserted into the | When charging by connecting the camera to |
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camera cannot be charged. |
| a computer, battery charging stops if the |
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| computer is suspended (sleeping), and the |
| Technical | |
| • | camera may turn off. | – | ||
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| Depending upon computer specifications, |
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| settings, and status, it may be impossible to |
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| charge the battery inserted into the camera |
| Notes | |
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| via computer connection. |
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| • | Battery is exhausted. | and | ||
The camera cannot be | • | When connecting to an electrical outlet | |||
Index | |||||
turned on. |
| cannot be turned on. |
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| using a Charging AC Adapter, the camera |
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| • | Battery is exhausted. |
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| • | The camera automatically turns off to save |
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| power if no operations are performed for an |
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| • | extended period of time. |
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| The camera and battery may not work |
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| • | properly at low temperatures. |
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The camera turns off | The camera turns off if the Charging AC |
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without warning. | • | Adapter is connected while the camera is on. |
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| The USB cable connecting the camera to the |
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| computer or printer has been disconnected. |
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| • | Reconnect the USB cable. |
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| The internal temperature of the camera or the | – |
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| memory card is high. Leave the camera off |
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| until it has cooled and then turn it on again. |
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F7