Troubleshooting

 

 

 

 

 

 

Problem

 

Cause/Solution

A

 

Images appear smeared.

Lens is dirty. Clean lens.

F6

 

 

 

 

 

 

Colors are unnatural.

White balance does not match light source.

37, 43,

 

E24

 

 

 

 

 

 

 

 

 

 

Shutter speed is too slow or ISO sensitivity is

 

 

Randomly spaced bright

high as the subject is dark. Noise can be

 

 

pixels (“noise”) appear in

reduced by:

 

 

image.

•

Using flash.

53

 

 

• Specifying a lower ISO sensitivity setting.

37, E28

 

Randomly spaced bright

When recording movies in dim lighting, the

 

 

image may become somewhat “grainy” in

 

 

pixels (“noise”) appear in

–

 

appearance. This occurs when the ISO sensitivity

 

movies.

 

 

increases, and it does not indicate a malfunction.

 

 

 

 

 

 

 

 

 

 

• The flash mode is set to W (Off).

54

 

 

• Flash window is blocked.

26

 

 

• Subject is beyond flash range.

53

 

Images are too dark

•

Adjust exposure compensation.

57

 

(underexposed).

•

Increase ISO sensitivity.

37, E28

 

 

• Subject is backlit. Select Backlighting scene

44, 54

 

 

 

mode or set the flash mode setting to X(Fill

 

 

 

 

flash).

 

 

Images are too bright

Adjust exposure compensation.

57

 

(overexposed).

 

 

 

 

Technical

 

 

 

 

eye reduction in Night portrait scene mode, In-

 

 

When taking images with V(Auto with red-

 

 

 

eye reduction) or fill flash with slow sync and red-

 

 

Unexpected results when

affected by red-eye. Use any scene mode other

41, 54

Notes

flash set to V(Auto with

 

Camera Red Eye Fix may be applied to areas not

 

 

red-eye reduction).

than Night portrait, and change the flash mode

 

and

 

 

 

 

 

 

to any setting other than V(Auto with red-eye

 

Index

 

reduction) and try shooting again.

 

 

 

 

 

 

 

 

 

• Under some shooting conditions, facial skin

66, E34

 

Skin tones are not

 

tones may not be softened.

 

 

•

Use e(Skin softening) for Glamour

66, E13

 

softened.

 

 

retouch in the playback menu for images

 

 

 

 

 

 

 

 

containing more than three faces.

 

 

 

It may take more time to save images in the

 

 

 

following situations.

 

 

 

• When the noise reduction function is in

–

 

Saving images takes time.

 

operation.

 

 

• When the flash mode is set to V(Auto

54

 

 

 

 

 

with red-eye reduction).

 

 

 

• When the skin softening function is applied

40, 41, 66,

 

 

 

while shooting.

E34

 

 

 

 

 

 

F11