Nintendo UTLSBKA Error Code List 102 Error Codes, 312004 312005, 312012 312013, From the network

101

Error Code List (Continued)

102

Error Codes

050000 – 050099

Condition

No access point in range.

Solution

Check the access point settings. The wireless signals may be too weak at your location. Try moving closer to your access point, also check that there are no people, objects, or other obstacles between the system and the access point.

Make sure the access point is in a usable state. For details, see the instruction manual for your access point.

Error Codes

052100 – 052399,

312004,

312005

Condition

Could not connect to the Internet.

Solution

Confirm that your network environment can connect to the Internet.

Review the settings after Auto-Obtain IP Address in the connection settings.

If the Auto-Obtain IP Address setting is set to Don’t use, check whether the security type and key in the connection settings match the settings for the access point you want to connect to.

Support and Troubleshooting

050500 – 050599	You must accept the user
	agreement.
050600 – 050699	Wireless Communications
	is currently disabled under
	System Settings.
051000 – 051099	Could not find an access
	point with the SSID that has
	been set.
051100 – 051199	Could not connect to the access
	point.

Agree to the user agreement.

Enable the wireless communications setting.

Check whether the SSID in the connection settings matches the settings for the access point you want to connect to.

Make sure the security key in the connection settings matches that of the access point.

052400 – 052599,

312012,

312013

052700 – 052799

Could not connect to the proxy server.

Cannot connect because there is another network device that is set to the same IP address.

Confirm that your network environment can connect to the proxy server.

Review the proxy server settings.

Review the Auto-Obtain IP Address setting in the connection settings.

Support and Troubleshooting

If this error code occurs even after connections are allowed, the wireless signals may be too weak at your location.

Try moving closer to your access point, and make sure there are no people, objects, or other obstacles between the system and the access point. When connecting to an Internet hotspot for which a proprietary security key has been set, make sure you configure your connection setting.

053000 – 053299 Could not connect to the Internet.

The wireless signals may be too weak at your location. Try moving closer to your access point, and make sure there are no people, objects, or other obstacles between the system and the access point.

When connecting to an Internet hotspot for which a proprietary security key has been set, make sure you configure your connection setting.

051200 – 051299 Could not connect because the maximum number of simultaneous connections to the access point has been exceeded.

051300 – 051399 Cannot connect to the access point for an unknown reason.

The access point you tried to connect has a limit on the number of devices that can connect to it. Wait for a while and try again.

See the resolution for error codes 051100- 051299.

Reconfigure the access point settings.

054000 – 054199,	Communication error.
290500 – 290599,	You have been disconnected
291000 – 291099	from the network.

The wireless signals may be too weak at your location. Try moving closer to your access point, and make sure there are no people, objects, or other obstacles between the system and the access point.

This might be a temporary issue, so wait a while and then try again. If the issue does not get resolved, contact Nintendo Customer Service.

052000 – 052099 Could not automatically acquire the IP address.

Enable the DHCP server feature of your access point or other network device. If you cannot use the DHCP server feature, you will have to configure the IP address and other such settings manually.

Make sure the security type and key of the connection settings match the settings for the access point you want to connect to.

For more information on error codes and messages, or if you see error codes or messages that do not appear on these lists, please visit support.nintendo.com.

If your Nintendo DSi XL system still does not operate correctly after try the troubleshooting steps, DO NOT return it to the store. You may lose saved game data and all Nintendo DSi Shop downloads and Nintendo DSi Points. Visit support.nintendo.com for assistance and additional troubleshooting and repair options or call 1-800-255-3700.