Appendix:A
When connecting the camcorder to the computer or TV:
Problem | Cause | Solution | |
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| Install Direct X 9.0c or | |
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| above and Windows Media | |
I cannot view the | Driver or software is | 9.0 Codecs to solve this | |
problem. See page 33 for | |||
video clips on my | not installed on the | ||
details on installing the | |||
computer. | computer. | ||
software, or go to http://www. | |||
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| ||
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| microsoft.com to download | |
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| the required files. | |
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| |
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| Remove the driver and other | |
| The installation is | related programs. Follow | |
| the installation steps in | ||
| terminated abnormally. | ||
| the manual to | ||
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| ||
Driver installation |
| driver. | |
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| ||
failed. | The camcorder has |
| |
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| ||
| been connected to the | Install the driver before | |
| PC via the USB cable | ||
| plugging in the USB cable. | ||
| before installing the | ||
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| ||
| driver. |
| |
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| |
The TV screen | The camcorder is not |
| |
does not display | Reconnect the camcorder to | ||
correctly connected to | |||
after connecting the | TV correctly. | ||
the TV. | |||
camcorder to the TV. |
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| If you have any other | |
A conflict with other | The device is not | camcorder or capture device | |
installed in your computer, | |||
installed camcorder | |||
compatible with the | please completely remove | ||
or capture device | |||
camcorder. | the camcorder and its driver | ||
occurred. | |||
| from the computer to avoid | ||
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| ||
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| the conflict. | |
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Noises occur on my | The flicker setting does | Adjust the flicker setting. For | |
computer screen | not match the standard | more information, please | |
when using Video | of the country you are | refer to the “Flicker Settings” | |
Conferencing. | staying. | table on page 45. | |
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44
