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Nortel Networks 2033 manual Record a Calling Party Number, Trace a malicious call

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While on an active call

3.Dial the DN where you parked the call.

Note: If a parked call is not retrieved within a specified time period, it rings back to your telephone or the attendant.

Record a Calling Party Number

Use the Calling Party Number feature to record a caller’s number, or to charge a call to an account number, during an established call.

To record a caller’s number for accounting purposes:

1.Press the Call Party (CParty) key. The caller is placed on hold.

2.Dial a charge account number or the caller’s number.

Note: For information on using the Charge key, see “Charge a call or charge a forced call” on page 60.

3.Press the Call Party (CParty) key to return to the call.

Trace a malicious call

Use the Malicious Call Trace feature to trace nuisance calls within your system.

Note: Malicious Call Trace is not a default feature. Contact your system administrator to configure this feature on your telephone.

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Nortel Networks 2033 manual Record a Calling Party Number, Trace a malicious call

Contents

Title Page Revision history Revision history Contents Make a call Use Remote Call Forward Additional call features Additional features Contents Regulatory and safety information EMC Vcci Translation Safety DenAn regulatory notice for Japan Basic features About the IP Audio Conference Phone IP Audio Conference Phone Extension microphones Extension microphone Telephone controls About the IP Audio Conference Phone About the IP Audio Conference Phone Telephone display IP Audio Conference Phone 2033 LCD screen display Telephone status indicators Soft keys Call features and Flexible Feature Codes Security featuresStatus indicators To change your Scpw Press the Select key to accept the new password Connect the IP Audio Conference Phone 2033 components Before you begin Power Over Ethernet PoE Steps IP Audio Conference Phone 2033 connections Configure options on the IP Audio Conference Phone Use the Telephone Option menu To use the Telephone Option menuTelephone Option menu Adjust volume To adjust Ringer volume To adjust Speaker volume To adjust the Buzzer volume Adjust display screen contrast To adjust display screen contrast Select a language Select Date/Time formatTo select a language Select Local DialPad Tone To select a date/time formatTo select Local DialPad Tone View Set Information To view set information Select Ring type To choose a ring type Select Call Timer To Enable/Disable Call Timer Make a call Use PredialTo use Predial Activate Ring Again To edit a Predialed numberTo activate Ring Again Redial last number called Press the Ring Again RngAgnEnter the Ring Again Activate FFC Enter the Ring Again Deactivate Use Speed Call To use Last Number RedialTo create a Speed Call number Make a System Speed Call Press the Speed Call Controller SpcCtl keyPress the System Speed Call SScUsr key Answer a call To answer a call While on an active call Place a call on holdTransfer a call To place a call on hold Use Timed Reminder Recall To activate Timed Reminder Recall Use Call Park To park a call on the System Park DN or your own DN To retrieve a parked call Record a Calling Party Number Trace a malicious callTo record a caller’s number for accounting purposes Press the Call Party CParty key to return to the call To activate Call Trace Conference Conf key While away from your desk Use Call ForwardTo forward your calls or change the forward number To deactivate Call Forward Use Internal Call Forward Use Remote Call ForwardInternal Call Forward Deactivate FFC To activate Remote Call Forward Secure your telephone To deactivate Remote Call Forward To lock your telephone To unlock your telephone If dialing locally, press the Goodbye Set up a conference call To set up a conference callTalk with more than one person Use Group Call To call group members To answer a Group Call To end a Group Call Work without interruption Use Make Set BusyEnter the Make Set Busy Activate FFC Enter the Make Set Busy Deactivate FFC Additional call features Use Call Page Connect to make an announcementCharge a call or charge a forced call To use Call To charge a call in progress Press the Transfer Trans keyPress the Conference Conf key To charge a call to an account when you transfer a call Dial the Call Detail Recording FFC Use Forced Camp-on To use Forced Camp-on Use Enhanced Override To answer a call camped on to your extensionTo use Enhanced Override Override a busy signal To override a busy/engaged signalTo disconnect Enhanced Override Use Privacy Release Use Radio PagingPress the Privacy Release PrvRls key during a call To use Automatic Post selection To answer a Radio Additional features Virtual Office Virtual Office on your remote telephone Additional features Additional features Virtual Office on your office telephone To log out from a remote telephone Troubleshoot Virtual Office Troubleshoot Virtual Office Part 1 Troubleshoot Virtual Office Part 2 Troubleshoot Virtual Office Part 3 Normal Mode Local ModeMedia Gateway 1000B Resume Normal Mode Troubleshoot MG 1000B Resume NormalMode Hospitality features Set Automatic Wake-UpTo enter the time for an Automatic Wake-Up call Dial the Automatic Wake-Up Request FFC To quit an Automatic Wake-Up call Dial the Automatic Wake-Up Quit FFCTo verify the time for the Automatic Wake-Up call Flexible Feature Codes Terms you should know Terms you should know Terms you should know Terms you should know Index Index Index Index Page Nortel Communication Server