Nortel Networks 2033 manual Troubleshoot Virtual Office Part 2

		Additional features
Table 4: Troubleshoot Virtual Office (Part 2 of 3)
Displayed Message	Probable Cause	Action
Invalid ID (3)	Incorrect User ID	Enter correct User ID.
	entered.
	User ID in	Notify system
	Gatekeeper database	administrator.
	points to originating
	Call Server.
Locked from Login	Three failed attempts	Wait one hour for the
	to enter the correct	lock to clear
	Station Control	automatically, or
	Password.	notify system
		administrator to clear
		lock.
Logged out	Home TN in use by	Log in to another TN
	Virtual Office.	using Virtual Office.
Permission Denied	Remote telephone	Notify system
(1)	has no Station	administrator.
	Control Password.
Permission Denied	Incorrect User ID	Enter correct User ID.
(3)	entered.
	Remote telephone	Notify system
	has no Station	administrator.
	Control Password.
Permission Denied	Incorrect User ID	Enter correct User ID.
(4)	entered.
	Attempt to log in to a	Go to an IP Audio
	remote IP Phone	Conference Phone
	2002 or IP Phone	2033, IP Phone 2002,
	2004 (some	or IP Phone 2004
	restrictions apply).	and try to log in
		again, or consult your
		system administrator.

75